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- Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2016 | Market Insights™
- Genpact Pharmalink Acquisition Echoes Other Providers’ Efforts to Deepen Life Sciences Expertise | Sherpas in Blue Shirts
- Service Providers Versus GICs: the Age-old Debate | Sherpas in Blue Shirts
- Leverage Points in Global Services for India, China, and Philippines | Sherpas in Blue Shirts
- Helping Pharma Cliff Dive | Sherpas in Blue Shirts
- Philippines’ Expanding Role in the Global Services Supply Chain | Sherpas in Blue Shirts
- The Risky Side of Offshore Growth: Operational Challenges with Indian Majors? | Sherpas in Blue Shirts