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This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for Cloud and Infrastructure…
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State of the Market July 23, 2021
Aware Automation Immunity is the Key to Combat the COVID-19 Crisis
COVID-19 has had a profound impact on IT services globally, including reduced enterprise demand, supply chain disruptions, challenges in business and service continuity, and new cybersecurity risks and threats. However, automation has helped minimize business disruptions… -
State of the Market June 25, 2021
Cloud Hyperscalers: A Critical – But Not the Only – Building Block of Enterprise IT
Enterprise cloud consumption has experienced a dramatic shift, from a skeptical outlook toward public cloud to going all in on the public cloud, in recent years. More than 90% of enterprises already leverage one or more… -
Viewpoint June 15, 2021
Digital Connectivity: The Backbone of a Future-Ready Enterprise
In the past, enterprises have treated networks as a critical, but not necessarily a value creating component of their IT infrastructure, due to the lack of direct correlation to business benefits. However, as enterprises accelerated their… -
The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s recently published MPHRO Service Provider Landscape with PEAK Matrix™ Assessment 2020. The compendium provides comprehensive and fact-based snapshots of 20…
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The global Multi-process Human Resource Outsourcing (MPHRO) market grew at a healthy rate of ~5% during 2017-2019. This trend is expected to continue over the next two to three years, with the market breaching US$5 billion…
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Thematic Report March 31, 2021
Upcoming Contract Renewals – Infrastructure Services 2021
Every year, the expiry of contracts brings a large proportion of the sourced services market back to the planning/negotiating table. Most of these deals have been originally procured via competitive processes involving Request for Proposals (RFPs),… -
PEAK Matrix® Dec. 17, 2019
Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix™ Assessment with Service Provider Landscape 2020
The MPHRO service provider landscape is dominated by five providers − Accenture, ADP, Alight Solutions, NGA HR, and TCS – in terms of market impact and vision & capability. Having said that, Leaders on the MPHRO… -
Ceridian – a global HCM provider – announced its intent to acquire Ascender – a payroll and HCM provider with roots in Asia Pacific (APAC). Ceridian is not new to acquisitions. It has been expanding its…
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The Multi-country Payroll (MCP) solutions market is among the most competitive and fastest-growing markets in the Human Resources Outsourcing (HRO) space. The importance of MCP solutions has further increased following COVID-19, due to the increasing need…
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The Multi-Country Payroll (MCP) Solutions Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-country Payroll (MCP) Solutions PEAK Matrix® Assessment 2020. In this report, we provide comprehensive and fact-based snapshots of 19 major…
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Multi-country Payroll (MCP) solutions continue to experience steady growth despite the impact of COVID-19, with MCP solution providers making significant capability additions in terms of dynamic and modern dashboards, advanced analytics, automation, and expansion of self-coverage.…
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The tradition of biweekly or monthly pay schedules has remained unchanged for decades in the payroll industry – payday arrives on the same time of the month for most employees. A significant proportion of the full-time…
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PEAK Matrix® Oct. 20, 2020
Aware (Intelligent) IT Infrastructure Services Automation PEAK Matrix® Assessment 2021
COVID-19 has had a profound impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization… -
Thematic Report Oct. 12, 2020
Cloud Management Platform Trailblazers: Top 10 Start-ups Creating Buzz in the Market
Enterprises are embracing cloud services from diverse vendors to get best-in-class services, mitigate risks, and avoid vendor lock-in. This poses a challenge, as every cloud platform is based on its unique, customized architecture, which is not… -
Ceridian – a global Human Capital Management (HCM) technology company and service provider – recently announced its plans to acquire Excelity Global Solutions Pte Ltd, an Asia-based HCM service provider, from the Everstone Group. The acquisition…
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Provider Compendium Nov. 13, 2020
Aware (Intelligent) IT Infrastructure Services Automation – Service Provider Compendium 2021
COVID-19 has had a significant impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization… -
Thematic Report March 12, 2020
Upcoming Contract Renewals – Infrastructure Services
Every year, a large proportion of the sourced services market returns to the planning/negotiating table with the expiry of contracts. Most of these deals have been originally procured via a competitive process involving Request for Proposals… -
Provider Compendium Jan. 10, 2019
Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2019
The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2019. This report provides comprehensive… -
State of the Market Jan. 18, 2019
Multi-Process Human Resources Outsourcing (MPHRO) Annual Report 2019 – Unraveling the HR Conundrum Through Digital Adoption
The global Multi-Process Human Resource Outsourcing (MPHRO) market has been able to consistently maintain an upward growth trajectory, witnessing a CAGR of 6-8% and is expected to cross US$5 billion by 2020. The growth is backed…
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