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  • Provider Compendium
    Oct. 23, 2023

    In the upcoming years, the digital workplace is poised for a remarkable shift, marked by the third wave of value-centric transformation. During this phase, enterprises will embrace a fully digital future of work, prioritizing employee experience,…
  • Thematic Report
    Dec. 05, 2022

    COVID-19 disrupted not just the way we live but also the way we work. The pandemic has transformed the future of work, driving the need for sustainability at the workplace. Today, enterprises are focusing on implementing…
  • Provider Compendium
    July 03, 2023

    In an era where enterprises acknowledge that hybrid and remote work will persist for years to come, a superior workplace Employee Experience (EX) is vital to ensure higher productivity, engagement, and satisfaction. This necessitates a constant…
  • PEAK Matrix®
    Sep. 06, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market underwent rapid recovery in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to drive maximum value from…
  • PEAK Matrix®
    Sep. 06, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market underwent rapid recovery in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to drive maximum value from…
  • Provider Compendium
    Jan. 24, 2023

    Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services. Today, enterprises are readily adopting Workplace Communication and Collaboration (WCC) services…
  • PEAK Matrix®
    Sep. 08, 2022

    Cloud adoption has increased in recent years, with enterprises increasingly investing in modernization initiatives to compete in an evolving digital world. Enterprises are adopting a cloud-first strategy to achieve benefits such as increased business agility, an…
  • State of the Market
    March 07, 2023

    In the past couple of years, there is a paradigm shift in the way work is conducted, and themes such as hybrid working, immersive collaboration, and employee well-being are being rapidly adopted. However, this shift has…
  • Thematic Report
    Oct. 07, 2022

    Until recently, enterprises were using archaic Field Service Management (FSM) systems that required manual upkeep by technicians and managers. With the emergence of next-generation FSM products, organizations are looking for automation-focused and data-/outcome-driven integrated solutions with…
  • Webinar Deck
    Nov. 08, 2022

    The need for superior speed, agility, resiliency, and product innovation continues to push enterprises to adopt cloud solutions. To optimize their use of cloud and maximize benefits, enterprises are increasingly pushing industry-specific workloads to cloud to…
  • Provider Compendium
    Sep. 29, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market rapidly recovered from the pandemic in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to maximize value…
  • Viewpoint
    July 06, 2022

    Enterprises today are evolving their IT landscapes to align their business and strategic priorities through digital transformation. As they do this, enterprises strive to find a balance between adapting to the rapidly changing ecosystem, customer-driven demand,…
  • Provider Compendium
    Sep. 29, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market rapidly recovered from the pandemic in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to maximize value…
  • PriceBook
    May 20, 2022

    The PriceBook is an off-the-shelf reference, with internal planning and back-of-the-envelope business cases, which Strategic Outsourcing and Vendor Management professionals can use to support a range of pricing and commercials discussions with service providers. Members can…
  • Viewpoint
    Nov. 15, 2022

    With the evolution of cloud computing, it is becoming vital for enterprises to embark on next-generation, cloud-enabled, business transformation journeys and adopt the right cloud platform management strategies to reduce regulatory risks, prevent revenue losses, and…
  • Thematic Report
    Aug. 04, 2022

    COVID-19 has highlighted that organizations need to rethink employee experience. Currently, enterprises are focused on monitoring and measuring digital employee experience, but, to do that, they need to factor in various attributes that directly and indirectly…
  • State of the Market
    May 31, 2022

    With enterprises focusing on digital transformation initiatives, the digital workplace services market recovered rapidly in 2021 and is expected to continue its strong growth trajectory in 2022 and the years ahead. However, the shift to Work…
  • Provider Compendium
    Oct. 06, 2022

    Cloud adoption has increased in recent years, with enterprises increasingly investing in modernization initiatives to compete in an evolving digital world. Enterprises are adopting a cloud-first strategy to achieve benefits such as increased business agility, an…
  • PEAK Matrix®
    Dec. 20, 2021

    The COVID-19 pandemic has expedited the pace of digital transformation and increased cloud adoption among European enterprises. Enterprises expect services beyond the cloud, characterized by aspects such as customer experience-centric design, business-led transformation, and code-based infrastructure.…
  • PEAK Matrix®
    Dec. 17, 2021

    The COVID-19 pandemic has expedited the pace of digital transformation and cloud adoption among enterprises. Enterprises are no longer looking at the cloud from a cost-savings perspective but are considering it as an area of investment…

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