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Thematic Report Aug. 03, 2018
Capital Markets ITS Report Card and Growth Outlook 2018
This report analyzes 600+ active capital markets IT services contracts to comment on the market size, growth, and demand characteristics for this market. The demand trends across lines of business, geographies, digital themes, and application services… -
Thematic Report Aug. 03, 2018
Banking ITS Report Card and Growth Outlook 2018
The pace of technology disruption, changing consumer preferences, and the need for banks to come up with new business models are disrupting the current banking landscape. Banks are moving away from being perceived as a physical… -
Thematic Report Aug. 03, 2018
Insurance ITS Report Card and Growth Outlook 2018
The insurance IT services market is pivoting from a labor-arbitrage model to a value-based, digital-first model. Insurers are reimagining their businesses by building a digital-enabled core to provide superior experiences to their customers and deliver sustainable… -
PEAK Matrix® June 28, 2018
Duck Creek Services: Modernization Strategies to Prevent Core Commoditization – Services PEAK Matrix™ Assessment 2018
As insurers are embarking on their digital transformation journey, core modernization has become a key requisite to enable their digital strategy. Insurers are looking at third-party consulting and System Integration (SI) partners to help them simplify… -
PEAK Matrix® June 30, 2017
IT Outsourcing in Global Banking – Service Provider Landscape with PEAK Matrix™ Assessment 2017 and Profiles Compendium
The banking industry is undergoing transition, triggered by rapidly-changing customer demands, challenging operating environment, and disruption in technologies. Banking in the future will no longer be dependent on branches and will be ubiquitous through multiple digital… -
Enterprises have always been challenged by the burden of legacy systems, which hinders their ability to become digital. The situation is exacerbated by enterprises’ disregard for and the neglect of their software architectures, which form the…
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State of the Market Dec. 15, 2017
Insurer of the Future: Insurance ITO Annual Report 2018
Insurers are under immense profitability pressures due to macroeconomic factors, modest premium growths, increase in catastrophic losses, and rise in customer service & technology expenses. The emergence of global connected ecosystems, disruptive business models, sharing economy,… -
PEAK Matrix® Sep. 22, 2017
Digital Expectations of Buyers Transforming the Service Provider Landscape – Insurance AO PEAK Matrix™ Assessment 2017 and Profiles Compendium
The insurance sector is operating in an increasingly challenging macroeconomic and financial environment, characterized by weak global demand, low inflation rates, very low-to-partially negative interest rates, increasing regulatory compliance demands, and bursts of financial market volatility.… -
PEAK Matrix® Nov. 30, 2016
IT Outsourcing in Global Insurance - Service Provider Landscape with PEAK Matrix™ Assessment 2016 and Profiles Compendium
Heightened customer expectations, stagnant growth, limited product differentiation, increasing threat from new entrants, and the stringent regulatory environment are the key challenges faced by insurers today. In addition to these industry headwinds, insurers are feeling the… -
State of the Market Sep. 06, 2017
Future of Banking – “Experience First”: Banking ITO Annual Report 2017
As banks embark on the digital transformation journey, they will move from a banking-as-a-product model to banking-as-a-service model. Signs of this transformation can already be witnessed in Europe, where the Payment Service Directive II (PSD2) has… -
PEAK Matrix® Aug. 02, 2016
IT Outsourcing in Global Banking – Service Provider Landscape with PEAK Matrix™ Assessment 2016 and Profiles Compendium
Stricter regulatory norms, the race to provide personalized banking experience, rise of digital banking, the pressure to contain costs, and the threat from the rise of banking ubers drove investments in banking application services market in… -
In a competitive environment, where business success often hinges on application success, enterprises have to deliver their products and solutions to the market faster in order to stay competitive and relevant. This requires them to adopt…
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PEAK Matrix® Jan. 29, 2017
Mobility Services in Global Insurance – Service Provider Landscape with PEAK Matrix™ Assessment 2016
Enterprises in the insurance industry are reviewing their business strategies in the wake of uncertain macroeconomic conditions, destabilizing socio-political instances, and dynamic customer expectations. In order to address these challenges, insurers are looking to identify service-level… -
PEAK Matrix® Jan. 19, 2017
Big Data and Analytics Services in Global Insurance – Service Provider Landscape with PEAK Matrix™ Assessment 2016
Enterprises in the insurance industry are reviewing their business strategies in the wake of uncertain macroeconomic conditions, destabilizing socio-political instances, and dynamic customer expectations. As they march against the industry headwinds, they are looking to improve… -
Insights from our research reveal that almost 50% of the enterprises are dissatisfied with their service providers, whose average performance score as strategic partners is merely 5 on 10. Whereas service providers meet the technical requirements…
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PEAK Matrix® Dec. 27, 2016
Big Data & Analytics Services in Global Banking – Service Provider Landscape with PEAK Matrix™ Assessment 2016: Rush For The New Gold
The need to deliver personalized services, manage dynamic regulatory environment and emerging risks, and contain costs are driving the adoption of big data & analytics in the global banking industry. Banks are geared up to process… -
Provider Compendium Jan. 27, 2016
IT Outsourcing in Insurance – Service Provider Landscape Profile Compendium 2015
INTRODUCTION The insurance industry is grappling with increasing customer expectations, eroding margins & downward pricing pressure, an uncertain economy, and increasing regulatory requirements. To address these challenges, insurance firms are investing in technology solutions and adopting… -
PEAK Matrix® Nov. 11, 2016
Mobility Services in Global Banking – Service Provider Landscape with PEAK Matrix™ Assessment 2016: A New Paradigm
As mobile technologies continue to evolve, mobile banking has evolved from one of the “nice-to-have” to “must-have” needs for banks and consumers globally. Accessing basic banking services, such as payments, account access, fund transfers, and customer… -
PEAK Matrix® Nov. 11, 2015
IT Outsourcing in Global Insurance – Service Provider Landscape with PEAK Matrix™ Assessment 2015: Driving Differentiation through Digital
Introduction The insurance industry is grappling with increasing customer expectations, eroding margins & downward pricing pressure, an uncertain economy, and increasing regulatory requirements. To address these challenges, insurance firms are investing in technology solutions and adopting… -
PEAK Matrix® June 27, 2015
IT Outsourcing in Banking – Service Provider Landscape with PEAK Matrix™ Assessment 2015: Rise of the Challengers
Introduction In 2014, banks continued to face multiple challenges such as revenue pressures, cost reduction, regulatory compliance, legacy modernization, and increasing customer expectations. As a result, banks are required to evolve across the value chain and…
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