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Provider Compendium Oct. 27, 2020
ServiceNow Service Provider Compendium 2021
A decade ago, enterprises expected ServiceNow to help them manage digital workflows such as IT service management and IT operations management. Over time, enterprise expectations have evolved, and enterprises are now looking for automation-focused data /… -
Provider Compendium May 01, 2020
Intelligent Document Processing (IDP) – Technology Vendor Profile Compendium 2020
Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for… -
PEAK Matrix® Dec. 13, 2019
Application and Digital Services in Capital Markets – Services PEAK Matrix™ Assessment 2020: Beating the Slowdown with Data
Global capital markets firms have been stepping up their technology purchases and upgrades, in order to increase efficiency from operations, develop new services, or raise the service quality as they wrestle with the signs of a… -
PEAK Matrix® March 27, 2020
Intelligent Document Processing (IDP) – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2020
Everest Group defines Intelligent Document Processing (IDP) as any software product or solution that captures data from documents (e.g., email, text, PDF, and scanned documents), categorizes, and extracts relevant data for further processing using AI technologies… -
PEAK Matrix® Nov. 29, 2019
Next-generation Quality Assurance (QA) Services PEAK Matrix™ Assessment 2020
Enterprises aiming to jump on the transformation bandwagon are exploring the latest technologies to provide them competitive advantage and differentiation. In this scenario, Quality Assurance (QA) teams are increasingly taking the lead in ideating on future… -
PEAK Matrix® July 03, 2019
DevOps Services PEAK Matrix™ Assessment and Market Trends 2019 – Siloed DevOps is No DevOps!
DevOps advocates collaboration amongst the development, operations, and testing teams to help enterprises improve their software development and deployment cycles. Though in recent years, we have been witnessing a shift in the market wherein enterprises are… -
PEAK Matrix® March 04, 2019
Application Automation Services PEAK Matrix™ Assessment and Market Trends 2019: AI Alone Won’t Help – Align Strategy to Realize Benefits
Automation has been a strong warrior for enterprises to fight against cost and SLAs pressures. In recent years, focused automation investments and AI-led adoption of complex use-cases have encouraged enterprises to deploy automation for business-oriented outcomes,… -
PEAK Matrix® Nov. 20, 2018
Application Services in Capital Markets – Services PEAK Matrix™ Assessment 2019: Data, Cloud, and Platform Investments to Fuel Innovation and Optimize Costs
Global capital markets firms are investing in technology themes such as data, platform, modernization, and experience to offset the challenges faced due to the evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth, and… -
Everest Group defines Intelligent Document Processing (IDP) as any software product or solution that captures data from documents (e.g., email, text, pdf, and scanned documents), categorizes, and extracts relevant data for further processing using AI technologies…
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Thematic Report Aug. 03, 2018
Capital Markets ITS Report Card and Growth Outlook 2018
This report analyzes 600+ active capital markets IT services contracts to comment on the market size, growth, and demand characteristics for this market. The demand trends across lines of business, geographies, digital themes, and application services… -
Thematic Report Aug. 03, 2018
Banking ITS Report Card and Growth Outlook 2018
The pace of technology disruption, changing consumer preferences, and the need for banks to come up with new business models are disrupting the current banking landscape. Banks are moving away from being perceived as a physical… -
Thematic Report Aug. 03, 2018
Insurance ITS Report Card and Growth Outlook 2018
The insurance IT services market is pivoting from a labor-arbitrage model to a value-based, digital-first model. Insurers are reimagining their businesses by building a digital-enabled core to provide superior experiences to their customers and deliver sustainable… -
PEAK Matrix® June 30, 2017
IT Outsourcing in Global Banking – Service Provider Landscape with PEAK Matrix™ Assessment 2017 and Profiles Compendium
The banking industry is undergoing transition, triggered by rapidly-changing customer demands, challenging operating environment, and disruption in technologies. Banking in the future will no longer be dependent on branches and will be ubiquitous through multiple digital… -
Enterprises have always been challenged by the burden of legacy systems, which hinders their ability to become digital. The situation is exacerbated by enterprises’ disregard for and the neglect of their software architectures, which form the…
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State of the Market Sep. 06, 2017
Future of Banking – “Experience First”: Banking ITO Annual Report 2017
As banks embark on the digital transformation journey, they will move from a banking-as-a-product model to banking-as-a-service model. Signs of this transformation can already be witnessed in Europe, where the Payment Service Directive II (PSD2) has… -
Application modernization has become one of the core priorities for executive IT stakeholders, as legacy application portfolios slow down the pace of innovation and limit the organization’s ability to respond rapidly to dynamic market changes. Enterprises…
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PEAK Matrix® Aug. 02, 2016
IT Outsourcing in Global Banking – Service Provider Landscape with PEAK Matrix™ Assessment 2016 and Profiles Compendium
Stricter regulatory norms, the race to provide personalized banking experience, rise of digital banking, the pressure to contain costs, and the threat from the rise of banking ubers drove investments in banking application services market in… -
In a competitive environment, where business success often hinges on application success, enterprises have to deliver their products and solutions to the market faster in order to stay competitive and relevant. This requires them to adopt…
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Insights from our research reveal that almost 50% of the enterprises are dissatisfied with their service providers, whose average performance score as strategic partners is merely 5 on 10. Whereas service providers meet the technical requirements…
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PEAK Matrix® June 27, 2015
IT Outsourcing in Banking – Service Provider Landscape with PEAK Matrix™ Assessment 2015: Rise of the Challengers
Introduction In 2014, banks continued to face multiple challenges such as revenue pressures, cost reduction, regulatory compliance, legacy modernization, and increasing customer expectations. As a result, banks are required to evolve across the value chain and…
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