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Accelerator Dec. 10, 2025
Navigating Outsourcing Supplier Strategy: Key Trends
The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,… -
State of the Market Dec. 12, 2025
Procurement Outsourcing (PO) State of the Market 2025 – Treading the AI Path to Enable Autonomy and Intelligence
Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more… -
State of the Market April 27, 2026
Transitioning from Fragmented Execution to Integrated Sales Systems: Sales State of the Market 2026
This report analyzes the transformation in outsourced sales from fragmented, activity-led execution to integrated, outcome-driven revenue systems. It highlights how enterprises are shifting toward pipeline-backed growth, AI-enabled decisioning, and tighter alignment across sales, marketing, and operations.… -
State of the Market Dec. 16, 2025
Property and Casualty (P&C) Insurance State of the Market 2025
Economic volatility, climate-related losses, and rising regulatory expectations are causing the global Property and Casualty (P&C) insurance industry to significantly transform. Carriers are focused on modernizing legacy systems and adopting AI-powered tools to enhance efficiency, pricing… -
Thematic Report Dec. 09, 2025
Insurance Fraud Market Report 2025: Navigating the AI Era of Risk, Complexity, and Collaboration
Insurance fraud is rapidly evolving from isolated claims events to systemic, AI-driven threats that span the entire policy life cycle. Fraudsters are exploiting automation gaps, generative AI tools, and digital platforms to scale manipulation tactics such… -
State of the Market Oct. 01, 2025
Pharmacovigilance (PV) Operations State of the Market 2025
The surge in case volumes, more stringent regulatory demands, and therapeutic areas’ rising complexities are significantly transforming pharmacovigilance (PV). As the industry adapts to more tailored reporting requirements and longer patient monitoring periods, enterprises are under… -
PEAK Matrix® Nov. 04, 2025
Sales Services PEAK Matrix® Assessment 2025
Outsourced sales services are entering a new phase as AI and elevated buyer expectations reshape how pipelines are built and revenue is sustained. Providers are moving from fragmented toolsets to connected systems that integrate forecasting, lead… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
Thematic Report Oct. 31, 2025
Collections in Customer Experience Management (CXM): Balancing Recovery, Retention, and Relationships
Traditionally seen as transactional and compliance-driven, collections are now evolving into a strategic Customer Experience Management (CXM) function that balances debt recovery with Customer Experiences (CXs). As rising delinquency rates, economic uncertainties, and regulatory scrutiny reshape… -
Provider Compendium Oct. 24, 2025
Procure-to-pay (P2P) Products – Provider Compendium 2025
Everest Group’s Procure-to-Pay (P2P) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of nine P2P products and includes insights on the global P2P products market. It examines each product’s features, enhancements, and market adoption… -
PEAK Matrix® Feb. 19, 2026
Enterprise Application Integration Platforms PEAK Matrix® Assessment 2026
As enterprises accelerate Software as-a-Service (SaaS) adoption and embrace multi-cloud and distributed architectures, integration requirements are shifting from point-to-point connectivity to seamless, end-to-end workflow enablement across increasingly complex application landscapes. Buyers are also prioritizing low-code capabilities… -
Provider Compendium March 19, 2026
Enterprise Application Integration Platforms – Provider Compendium 2026
Enterprises are modernizing integration programs to reduce application sprawl, increase delivery autonomy across IT and business teams, and improve reliability across mission-critical workflows. Simultaneously, growing adoption of generative AI and task-oriented agents is increasing the need… -
Tech Provider Spotlight Nov. 11, 2025
Tech Provider Spotlight: AI Agents and Copilots in Talent Acquisition
The talent acquisition landscape is significantly shifting as organizations adopt new AI technologies to meet growing challenges in scale, speed, and candidate experiences. Traditional recruitment systems, limited by structured workflows and human oversight, are giving way… -
Thematic Report March 31, 2026
The Enterprise Guide to Finance and Accounting (F&A) Agents
Over the past decade, finance has streamlined routine work through Enterprise Resource Planning (ERP) standardization, shared services, and robotic process automation, but the most effort-intensive parts of Finance and Accounting (F&A) still revolve around exceptions, context,… -
PEAK Matrix® Sep. 12, 2025
Procure-to-Pay (P2P) Products PEAK Matrix® Assessment 2025
Enterprises are recalibrating procurement and finance operations as cost pressures, regulatory complexity, and rapid technology advancements intensify. Procure-to-Pay (P2P) products have become integral to unifying purchasing and Accounts Payable (AP) workflows, enabling organizations to automate processes,… -
PEAK Matrix® Dec. 02, 2025
ServiceNow Services PEAK Matrix® Assessment 2025
ServiceNow is emerging as a unified platform for digital transformation, enabling enterprises to streamline operations, break down functional silos, and deliver intelligent, AI-driven workflows. Organizations are shifting from limited ITSM use cases to broader adoption across… -
Provider Compendium Jan. 05, 2026
Sales Services – Provider Compendium 2025 Updated
AI advances, rising buyer expectations, and increasing pressures to demonstrate measurable returns are significantly transforming the outsourced sales landscape. Providers are orchestrating advanced technologies alongside skilled talent, embedding autonomous capabilities across sales workflows while keeping human… -
Innovation Watch Nov. 03, 2025
Innovation Watch: Agentic AI Applications in Procurement
Procurement teams seek to streamline sourcing and broader procurement to boost efficiency and value capture in the face of the various challenges such as macroeconomic uncertainties, supply chain volatilities, and geopolitical shocks that enterprises face today.… -
Viewpoint April 21, 2026
Agentic AI in Enterprises: Readiness, Realities, and Roadblocks
As enterprises enter the next wave of AI-led transformation, agentic AI is emerging as a powerful force, marked by intelligent systems capable of autonomous decision-making and contextual actions. Unlike earlier AI phases focused on content generation… -
PEAK Matrix® Nov. 06, 2025
Talent Readiness for Next Generation Data, Analytics, and AI Services PEAK Matrix® Assessment 2025
Enterprises accelerating their adoption of AI and data-driven technologies now face an intensified need for specialized, AI-ready talent to sustain large-scale transformation. Organizations require deep expertise in machine learning, generative AI, Natural Language Processing (NLP), reinforcement…
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