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State of the Market April 27, 2026
Transitioning from Fragmented Execution to Integrated Sales Systems: Sales State of the Market 2026
This report analyzes the transformation in outsourced sales from fragmented, activity-led execution to integrated, outcome-driven revenue systems. It highlights how enterprises are shifting toward pipeline-backed growth, AI-enabled decisioning, and tighter alignment across sales, marketing, and operations.… -
The global Clinical Research Organization (CRO) market is undergoing a transformation, shaped by rising clinical trial complexity, increasing regulatory requirements, and growing demand for faster, more efficient drug development. CROs continue to play a pivotal role…
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State of the Market Dec. 10, 2025
Adapting to Agentic Autonomy: Marketing Services State of the Market 2025
Agentic AI is transforming marketing, enabling workflows that are swift, smart, streamlined, and scalable. This evolution moves marketing beyond static automation toward dynamic orchestration, where AI agents collaborate with human teams to deliver outcomes faster, with… -
PEAK Matrix® Nov. 04, 2025
Sales Services PEAK Matrix® Assessment 2025
Outsourced sales services are entering a new phase as AI and elevated buyer expectations reshape how pipelines are built and revenue is sustained. Providers are moving from fragmented toolsets to connected systems that integrate forecasting, lead… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
Provider Compendium Jan. 05, 2026
Sales Services – Provider Compendium 2025 Updated
AI advances, rising buyer expectations, and increasing pressures to demonstrate measurable returns are significantly transforming the outsourced sales landscape. Providers are orchestrating advanced technologies alongside skilled talent, embedding autonomous capabilities across sales workflows while keeping human… -
Viewpoint April 28, 2026
The Evolving Safety Database Market
The global safety database market is at an inflection point, driven by increasing complexities in Pharmacovigilance (PV) operations, growing regulatory expectations, and rapid expansion of data sources such as real-world evidence, digital health tools, and patient-generated… -
Thematic Report Nov. 28, 2025
Service Adoption in GBS – Focus on Marketing Services
Global Business Services (GBS) organizations are increasingly playing a strategic role in marketing service delivery as enterprises seek greater agility, cost-efficiency, and digital innovation. This report examines how GBS centers have moved beyond traditional campaign execution… -
Thematic Report Feb. 28, 2025
Charting the CMO Agenda: Trends, Challenges, and Opportunities from the CMO Survey
In this report, we examine CMOs’ strategic choices and inherent insights gained from them based on a survey of 584 marketing leaders across industries. As CMOs navigate growing complexity in the business landscape, this report offers… -
PEAK Matrix® July 08, 2026
Modern Mainframe Services PEAK Matrix® Assessment 2026
Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through… -
Provider Compendium March 26, 2026
Healthcare Specialists IT Services – Provider Compendium 2026
Healthcare enterprises are increasingly relying on specialist IT providers to address the growing complexities of healthcare transformation, regulatory compliance, and digital innovation. Payers and providers are under pressure to modernize core systems, improve interoperability, enable digital… -
Provider Compendium Dec. 30, 2025
Data Observability Technology – Provider Compendium 2025
Enterprises are experiencing rising data complexities as they scale cloud adoption, modernize data estates, and operationalize AI. In this landscape, undetected data issues, ranging from quality degradation and schema drift to pipeline failures and governance lapses,… -
PEAK Matrix® Nov. 25, 2025
Healthcare Specialist IT Services PEAK Matrix® Assessment 2025
Healthcare enterprises are increasingly relying on specialist IT service providers to navigate the complexities of digital transformation, regulatory shifts, and cost pressures. Mounting financial strains and evolving compliance requirements are compelling payers and providers to modernize… -
Thematic Report Nov. 27, 2025
Lights, Camera, Activate: Media Services Market Outlook and Provider Landscape 2025
The media services landscape has become the essential backbone of modern advertising, evolving from traditional mass communication to a data-driven, hyper-personalized discipline. Advances in AI, programmatic ecosystems, commerce media, and cross-channel measurement have enabled advertisers to… -
State of the Market Feb. 25, 2026
Clinical Development Technology State of the Market 2026
The clinical development technology market transform as life sciences enterprises increasingly rely on digital and AI-enabled solutions to manage rising costs, complex regulatory demands, and longer development cycles. This State of the Market report outlines how… -
PEAK Matrix® May 26, 2025
Marketing Services PEAK Matrix® Assessment 2025
As businesses navigate a rapidly evolving marketing landscape, providers are becoming key partners in delivering seamless data-driven customer experiences. The rise of omnichannel marketing and increased demand for hyper-personalization are driving enterprises to adopt marketing providers… -
Provider Compendium Dec. 18, 2025
Data and AI Services Specialists – Provider Compendium 2025
Enterprises across industries are accelerating their data and AI initiatives but continue to face challenges such as fragmented data environments, limited access to skilled talent, and the need for advanced IP, platforms, and industry-specific solutions. Specialist… -
NEWTech Launch Perspective July 22, 2026
Life Sciences Enterprise Data and AI Platforms – Review of IQVIA’s Product Announcements
Life sciences enterprises are moving beyond isolated generative AI pilots toward governed, multi-agent workflows that support clinical, commercial, and real-world activities. This shift is increasing demand for platforms that combine regulatory-grade data governance, enterprise interoperability, scalable… -
Thematic Report July 15, 2026
From Human Ingenuity to Connected Growth: What Cannes Lions 2026 Revealed
Cannes Lions 2026 underscored a defining shift in enterprise marketing: while AI is transforming how content is created and campaigns are executed, human creativity and ingenuity remain essential to unlocking its full potential. The festival highlighted… -
Thematic Report May 26, 2025
Agentic AI: The New Operating System for Marketing and Experience
Agentic AI is redefining the future of marketing and Customer Experience (CX). Unlike traditional AI, which requires human initiation, agentic AI systems are autonomous, goal-driven agents capable of managing CX and marketing workflows end-to-end – acting,…
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