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Viewpoint Feb. 27, 2026
From Transactional to Transformational: How Outsourcing Is Redefining Workforce Strategy
The outsourcing landscape is profoundly transforming as enterprises adapt to digital acceleration, talent scarcity, and economic volatility. Once limited to transactional, cost-focused engagements, outsourcing has now become a strategic enabler for agility, innovation, and capability building.… -
The global Clinical Research Organization (CRO) market is undergoing a transformation, shaped by rising clinical trial complexity, increasing regulatory requirements, and growing demand for faster, more efficient drug development. CROs continue to play a pivotal role…
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PEAK Matrix® April 10, 2026
Healthcare Customer Experience Management (CXM) Intelligent Operations PEAK Matrix® Assessment 2026
Healthcare payers and providers are operating under sustained pressure from fragmented engagement ecosystems, rising consumer expectations, and intensifying regulatory and quality mandates. Disconnected clinical, administrative, and customer interaction systems continue to limit end-to-end visibility across member… -
State of the Market Dec. 10, 2025
Adapting to Agentic Autonomy: Marketing Services State of the Market 2025
Agentic AI is transforming marketing, enabling workflows that are swift, smart, streamlined, and scalable. This evolution moves marketing beyond static automation toward dynamic orchestration, where AI agents collaborate with human teams to deliver outcomes faster, with… -
State of the Market Oct. 01, 2025
Pharmacovigilance (PV) Operations State of the Market 2025
The surge in case volumes, more stringent regulatory demands, and therapeutic areas’ rising complexities are significantly transforming pharmacovigilance (PV). As the industry adapts to more tailored reporting requirements and longer patient monitoring periods, enterprises are under… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
PEAK Matrix® April 15, 2026
Revenue Cycle Management (RCM) Intelligent Operations PEAK Matrix® Assessment 2026
Healthcare providers are navigating sustained financial pressures driven by rising labor costs, reimbursement uncertainty, and increasing patient financial responsibility. In this environment, revenue cycle management has become central to maintaining financial stability and improving cash flow… -
Provider Compendium Oct. 24, 2025
Procure-to-pay (P2P) Products – Provider Compendium 2025
Everest Group’s Procure-to-Pay (P2P) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of nine P2P products and includes insights on the global P2P products market. It examines each product’s features, enhancements, and market adoption… -
Viewpoint Jan. 19, 2026
AI-powered Future of CX Analytics
As data becomes the foundation of enterprise competitiveness, organizations are under increasing pressure to transform customer interaction data into meaningful insights that enhance engagement and loyalty. Traditional analytics approaches often fall short, surfacing fragmented insights too… -
State of the Market Jan. 13, 2026
Contingent Talent and Strategic Solutions State of the Market 2026
Amid continued economic pressures, regulatory changes, and workforce disruptions, the US and UK contingent talent markets are stabilizing but remain uneven. Enterprises are shifting focus from volume hiring to strategic workforce solutions that emphasize agility, high-skill… -
PEAK Matrix® Oct. 08, 2025
UK Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2025 – IT and Business and Professionals
The UK contingent talent and strategic solutions market remained subdued amid persistent economic uncertainties and cautious business sentiment. Enterprises shortened requisition cycles and delayed hiring decisions, leading to softer demand across skill domains. However, technology-led and… -
Viewpoint July 07, 2025
Kelly + MRP: Creating a New Force in Talent Solutions
The global talent market is being reshaped by accelerated digital transformation, distributed workforces, and mounting enterprise expectations for recruitment partners to deliver not just hiring support but technology-led, advisory, and consulting solutions. As organizations grapple with… -
State of the Market Aug. 07, 2025
Candidate Engagement and Experience Platforms State of the Market 2025
Candidate engagement and experience platforms are rapidly growing due to shifting workforce dynamics, including the demand for agile talent solutions, personalization, and data-driven decision-making. By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable… -
Provider Compendium Nov. 04, 2025
Care Management Platforms for Payers – Provider Compendium 2025
The shift toward value-based care, proactive population health management, and quality-linked reimbursement models is rapidly transforming the healthcare industry. Care management platforms have become foundational infrastructure, enabling organizations to manage chronic conditions, close care gaps, enhance… -
Tech Provider Spotlight Sep. 30, 2025
Reshaping Payment Integrity Solutions: Specialists Creating Buzz in the Market
The Payment Integrity (PI) market is structurally resetting. Payers are moving from retrospective audits to preventive, pre-payment validation using AI, predictive analytics, and automation to detect anomalies early, improve coding accuracy, and reduce provider abrasion. This… -
Provider Compendium Nov. 28, 2025
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Everest Group’s Order-to-Cash (O2C) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of 16 O2C products and includes insights on the global O2C products market. It examines each product’s features, enhancements, and market adoption… -
State of the Market Aug. 05, 2025
Rewards and Recognition (R&R) Solutions – State of the Market 2025
Rewards and Recognition (R&R) programs are central to cultivating exceptional Employee Experiences (EX), enhancing engagement, and driving organizational success. By acknowledging achievements and fostering meaningful connections, these programs address employee dissatisfaction and intense talent competition. The… -
Thematic Report June 27, 2025
Global BFSI Talent Report 2025
Rapid technology advances, regulatory shifts, and economic volatility are reshaping the BFSI industry. Trends such as AI adoption, rising cybersecurity needs, and sustainability focus are transforming workforce demands, creating new roles, phasing out legacy skills, and… -
Provider Compendium Nov. 19, 2025
Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Services Procurement / Statement of Work (SOW) – Provider Compendium 2025
Contingent Workforce Management (CWM) is entering a new phase of maturity, with providers helping enterprises adopt more agile and scalable models to manage external talent. In response to shifting client expectations, providers are reconfiguring their offerings… -
Viewpoint Oct. 07, 2025
Future-ready Contingent Workforce Management (CWM) – A New Approach to Excellence
Contingent Workforce Management (CWM) is evolving from a transactional support function to a strategic enterprise agility and talent optimization enabler. Amid growing complexity from geopolitical shifts, remote work, and demand for specialized skills, organizations must move…
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