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Technology Application Deep Dive Nov. 05, 2025
Technology Advances: Enabling the Future of Pharma Outsourcing
Global demand for pharma outsourcing is rising to meet the demands of pharma/biopharma industry. Advances in analytics, Manufacturing 5.0, and emerging therapeutic modalities are reshaping how outsourcing operates. The market is shifting from traditional, specialized service… -
Thematic Report June 27, 2024
Webinar Deck: APAC CME Enterprise: IT Outsourcing as a Strategic Lever
Stagnant revenues and the increasing cost of services are challenging Asia Pacific (APAC) businesses in the Communication, Media and Entertainment (CME) vertical. To tackle a difficult business environment and more structural issues across the industry, CME… -
Thematic Report March 07, 2024
Webinar Deck: Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024
Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of… -
Webinar Deck Nov. 23, 2023
Webinar Deck: Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC
Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,… -
Webinar Deck June 27, 2023
Webinar Deck: Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC
Persisting economic uncertainty and increasing geopolitical pressures continue defining the macroeconomic environment this year. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and… -
This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group regularly organizes virtual sessions where senior executives from enterprises convene to share experiences and network…
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Thematic Report March 31, 2022
Engineering Services Outsourcing Handbook
The Engineering Research & Development (ER&D) industry is increasingly using the global sourcing ecosystem to meet the increasing talent requirements across the dynamic skills landscape. Engineering service providers have gained significance due to this changing enterprise… -
NEWState of the Market May 13, 2026
Software Product Engineering Services (SPES) – State of the Market 2026
Software product engineering spend continues to outpace broader engineering investment as enterprises prioritize AI-enabled products, cloud-native modernization, platform engineering, and data-led innovation. While macroeconomic uncertainty, RoI scrutiny, tariffs, and geopolitical risk continue to pressure budgets, the… -
State of the Market Dec. 16, 2025
5G Engineering Services State of the Market 2025
5G is rapidly evolving as a foundational technology in the telecommunications and enterprise sectors, enabling ultra-low latency, high throughput, and massive device connectivity. It plays a key role in powering applications such as private networks, industrial… -
State of the Market Aug. 21, 2025
Trust and Safety State of the Market 2025
As gen AI and agentic AI integrate into enterprise platforms, the Trust and Safety (T&S) function is transforming. Once focused on downstream moderation, T&S now supports AI safety, ethics, and compliance across the full system life… -
Thematic Report Nov. 19, 2025
The Global ER&D Services Shift – Evolution of Engineering and India’s Competitive Edge
The global Engineering Research and Development (ER&D) services industry is fundamentally transforming, driven by macroeconomic pressures, regulatory shifts, and rapid advances in AI, IoT, and digital manufacturing. Enterprises are responding by rebalancing their engineering investments toward… -
State of the Market Sep. 18, 2025
Capital Market Operations Services State of the Market 2025
Capital markets enterprises are accelerating transformation agendas to respond to rising regulatory complexities, cost pressures, and growing investor demands across wealth, pensions, and alternative assets. The shift to outsourced operating models is gaining momentum, especially in… -
State of the Market June 30, 2025
Semiconductor Engineering State of the Market 2025
The semiconductor industry remains the backbone of digital innovation, from AI and cloud computing to autonomous vehicles and next-generation mobility. After a volatile 2023, the industry rebounded selectively in 2024 with strong growth in high-performance computing,… -
Provider Compendium Feb. 24, 2026
Banking and Payment Operations – Provider Compendium 2026
The banking and payments operations landscape is transforming as financial institutions seek to modernize legacy environments, enhance operational resilience, and address heightened regulatory and compliance requirements. This compendium presents fact-based profiles of 27 providers supporting banking… -
The Middle East has evolved significantly over the past decade, with major strides in digital innovation, sustainability, and AI-infused projects. As nations seek to reduce their reliance on the oil and gas sector, they are actively…
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State of the Market July 15, 2025
Capital Markets IT Services and Technology State of the Market 2025
Capital market firms face pressure from limited revenue growth, rising costs, and stringent regulatory mandates. Despite margin constraints, these firms are investing selectively in technology areas such as algorithmic trading platforms, AI-driven analytics, cloud-native platforms, security… -
Global Engineering Research and Development (ER&D) spending demonstrated resilience in 2025, growing despite volatile global trade, supply-chain disruptions, geopolitical tensions, regulatory complexities, and persistent cost inflation. While broader enterprise sentiment remained cautious, engineering investments continued to…
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Provider Compendium Sep. 29, 2025
Capital Markets Operations Services – Provider Compendium 2025
The capital markets operations ecosystem is rapidly transforming as firms strive to modernize platforms, manage risks, and meet regulatory demands. This compendium features 11 providers’ fact-based profiles, capturing their offerings, client coverage, technology adoption, delivery footprints,… -
Viewpoint Oct. 07, 2025
Future-ready Contingent Workforce Management (CWM) – A New Approach to Excellence
Contingent Workforce Management (CWM) is evolving from a transactional support function to a strategic enterprise agility and talent optimization enabler. Amid growing complexity from geopolitical shifts, remote work, and demand for specialized skills, organizations must move… -
Thematic Report May 02, 2025
Exploring Japan's Leading Services Delivery Locations
Japan’s technology and Engineering and Research and Development (ER&D) services market has witnessed steady growth, driven by robust global and domestic demand alongside strong government support, especially in the IT sector. The country’s stable, innovation-friendly business…
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