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  • Technology Application Deep Dive
    Nov. 05, 2025

    Global demand for pharma outsourcing is rising to meet the demands of pharma/biopharma industry. Advances in analytics, Manufacturing 5.0, and emerging therapeutic modalities are reshaping how outsourcing operates. The market is shifting from traditional, specialized service…
  • Thematic Report
    June 27, 2024

    Stagnant revenues and the increasing cost of services are challenging Asia Pacific (APAC) businesses in the Communication, Media and Entertainment (CME) vertical. To tackle a difficult business environment and more structural issues across the industry, CME…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Webinar Deck
    Nov. 23, 2023

    Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,…
  • Webinar Deck
    June 27, 2023

    Persisting economic uncertainty and increasing geopolitical pressures continue defining the macroeconomic environment this year. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and…
  • Thematic Report
    Aug. 21, 2023

    This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group regularly organizes virtual sessions where senior executives from enterprises convene to share experiences and network…
  • Thematic Report
    March 31, 2022

    The Engineering Research & Development (ER&D) industry is increasingly using the global sourcing ecosystem to meet the increasing talent requirements across the dynamic skills landscape. Engineering service providers have gained significance due to this changing enterprise…
  • NEW
    State of the Market
    May 13, 2026

    Software product engineering spend continues to outpace broader engineering investment as enterprises prioritize AI-enabled products, cloud-native modernization, platform engineering, and data-led innovation. While macroeconomic uncertainty, RoI scrutiny, tariffs, and geopolitical risk continue to pressure budgets, the…
  • State of the Market
    Dec. 16, 2025

    5G is rapidly evolving as a foundational technology in the telecommunications and enterprise sectors, enabling ultra-low latency, high throughput, and massive device connectivity. It plays a key role in powering applications such as private networks, industrial…
  • State of the Market
    Aug. 21, 2025

    As gen AI and agentic AI integrate into enterprise platforms, the Trust and Safety (T&S) function is transforming. Once focused on downstream moderation, T&S now supports AI safety, ethics, and compliance across the full system life…
  • Thematic Report
    Nov. 19, 2025

    The global Engineering Research and Development (ER&D) services industry is fundamentally transforming, driven by macroeconomic pressures, regulatory shifts, and rapid advances in AI, IoT, and digital manufacturing. Enterprises are responding by rebalancing their engineering investments toward…
  • State of the Market
    Sep. 18, 2025

    Capital markets enterprises are accelerating transformation agendas to respond to rising regulatory complexities, cost pressures, and growing investor demands across wealth, pensions, and alternative assets. The shift to outsourced operating models is gaining momentum, especially in…
  • State of the Market
    June 30, 2025

    The semiconductor industry remains the backbone of digital innovation, from AI and cloud computing to autonomous vehicles and next-generation mobility. After a volatile 2023, the industry rebounded selectively in 2024 with strong growth in high-performance computing,…
  • Provider Compendium
    Feb. 24, 2026

    The banking and payments operations landscape is transforming as financial institutions seek to modernize legacy environments, enhance operational resilience, and address heightened regulatory and compliance requirements. This compendium presents fact-based profiles of 27 providers supporting banking…
  • Thematic Report
    July 18, 2025

    The Middle East has evolved significantly over the past decade, with major strides in digital innovation, sustainability, and AI-infused projects. As nations seek to reduce their reliance on the oil and gas sector, they are actively…
  • State of the Market
    July 15, 2025

    Capital market firms face pressure from limited revenue growth, rising costs, and stringent regulatory mandates. Despite margin constraints, these firms are investing selectively in technology areas such as algorithmic trading platforms, AI-driven analytics, cloud-native platforms, security…
  • Viewpoint
    March 17, 2026

    Global Engineering Research and Development (ER&D) spending demonstrated resilience in 2025, growing despite volatile global trade, supply-chain disruptions, geopolitical tensions, regulatory complexities, and persistent cost inflation. While broader enterprise sentiment remained cautious, engineering investments continued to…
  • Provider Compendium
    Sep. 29, 2025

    The capital markets operations ecosystem is rapidly transforming as firms strive to modernize platforms, manage risks, and meet regulatory demands. This compendium features 11 providers’ fact-based profiles, capturing their offerings, client coverage, technology adoption, delivery footprints,…
  • Viewpoint
    Oct. 07, 2025

    Contingent Workforce Management (CWM) is evolving from a transactional support function to a strategic enterprise agility and talent optimization enabler. Amid growing complexity from geopolitical shifts, remote work, and demand for specialized skills, organizations must move…
  • Thematic Report
    May 02, 2025

    Japan’s technology and Engineering and Research and Development (ER&D) services market has witnessed steady growth, driven by robust global and domestic demand alongside strong government support, especially in the IT sector. The country’s stable, innovation-friendly business…

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