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    • State of the Market
      Aug. 07, 2025
      Sharath Hari N

      Sharath Hari N

      Vice President
      Sailesh Hota

      Sailesh Hota

      Vice President
      Dileep Amanchi

      Dileep Amanchi

      Practice Director
      Surbhi Maheshwari

      Surbhi Maheshwari

      Senior Analyst
      Nitika Tayal

      Nitika Tayal

      Senior Analyst

      Candidate Engagement and Experience Platforms State of the Market 2025​

      Candidate engagement and experience platforms are rapidly growing due to shifting workforce dynamics, including the demand for agile talent solutions, personalization, and data-driven decision-making. By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable…
    • Provider Compendium
      July 25, 2018
      Sharang Sharma

      Sharang Sharma

      Vice President

      Analytics Business Process Services (BPS) – Service Provider Compendium 2018

      The analytics BPS service provider compendium provides accurate, comprehensive, and fact-based snapshots of 16 service providers in the analytics BPS market. The study provides a detailed five-page profile of each analytics BPS service provider assessed, which…
    • PEAK Matrix®
      May 02, 2018
      Vishal Gupta

      Vishal Gupta

      Partner
      Sharang Sharma

      Sharang Sharma

      Vice President

      Analytics Business Process Services (BPS) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018

      Next-generation technologies, such as Internet of Things (IoT), Artificial Intelligence, and automation, are driving the new wave of revolution in the industry. While analytics is being recognized as the key pillar of digital revolution, it has…
    • State of the Market
      July 15, 2017
      Sharang Sharma

      Sharang Sharma

      Vice President
      Vishal Gupta

      Vishal Gupta

      Partner

      Analytics Business Process Services (BPS) – Analytics Disrupting Traditional Decision Making for Businesses – The Quest for More Continues

      Witnessing a robust growth of 25-28% over 2015-2016, the global analytics BPS reached a market size of over US$5 billion at the end of 2016. The last 12-18 months have witnessed evolving buyers demanding end-to-end analytics…
    • PEAK Matrix®
      May 03, 2017
      Sharang Sharma

      Sharang Sharma

      Vice President
      Vishal Gupta

      Vishal Gupta

      Partner

      Analytics Business Process Services (BPS) – Service Provider Landscape with PEAK Matrix™ Assessment 2017

      Analytics’ acceptance as a powerful tool for enterprises to achieve targeted business outcomes and create value is creating significant demand for advanced analytics. However, it is also giving rise to expectations of basic analytics (reporting, in…
    • PEAK Matrix®
      April 28, 2016
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner
      Sharang Sharma

      Sharang Sharma

      Vice President
      Vishal Gupta

      Vishal Gupta

      Partner

      Analytics Business Process Services (BPS) – Service Provider Landscape with PEAK Matrix™ Assessment 2016

      Introduction Analytics is morphing from a good-to-have to must-have tool in any company’s toolkit while they go about achieving their strategic goals. Analytics has proven its worth beyond doubt, and conclusively, and this is being reflected…
    • Thematic Report
      March 18, 2016
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner
      Sharang Sharma

      Sharang Sharma

      Vice President
      Vishal Gupta

      Vishal Gupta

      Partner

      Analytics Business Process Services (BPS) – Analytics Goes Mainstream - Scope Expands Beyond Traditional Clients and Offerings

      Introduction The global analytics BPS market grew by 35-40% in 2015 to reach ~US$4.5 billion, with tremendous interest in analytics having set the market on an accelerated growth path. Year 2015 witnessed buyers experimenting with advanced…
    • PEAK Matrix®
      Feb. 20, 2015
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner
      Vishal Gupta

      Vishal Gupta

      Partner

      Analytics Business Process Services (BPS) – Service Provider Landscape with PEAK Matrix™ Assessment 2015

      Introduction Analytics is fast emerging as a must-have component of any solution to deliver additional value and generate strategic impact for organizations. Companies are leveraging analytics to augment their decision-support mechanism, such as assessing their business…

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