PEAK Matrix® (1) State of the Market (1)

AdTech (1) Africa (3) Agentic AI (18) AI infrastructure (1) AI platforms (5) AIOps (6) Analytics (9) Artificial intelligence (AI) (13) Australia/New Zealand (2) BPaaS (5) Build-Operate-Transfer (BOT) (2) Business outcomes (1) Business Process Outsourcing (BPO) (16) Cards & payments (17) Centers of Excellence (COE) (2) Central & Eastern Europe (10) Central America & Caribbean (1) Chemistry (1) Clinical & care management (1) Commercial banking (18) Consumer health (1) Consumer/retail banking (3) Contact center operations (5) Contact Center-as-a-Service (CCaaS) (3) Conversational AI (3) Customer experience management (CXM) (31) Customer feedback & satisfaction (CSAT, NPS, CES) (4) Customer insights & analytics (1) Data integration (1) Data management (1) East Asia (1) Employer of Record (EOR) (1) Energy (1) Finance & accounting (4) Finance operations (1) Finance regulatory reporting & compliance (1) Financial compliance & controls (1) Financial Crime & Compliance (FCC) (7) Financial market infrastructure (1) Financial risk (3) Generative AI (GenAI) (10) Geopolitical risk (2) Gig/contractor (1) Global Business Services (GBS) (3) Global Capability Center (GCC) (2) Global Engineering Center (GEC) (1) Healthcare payment & revenue integrity (1) HRTech (1) Human Resources (HR) (2) Impact sourcing (3) India (3) Innovation (3) Intelligent Document Processing (IDP) (9) IT modernization (1) Lending (7) Life sciences commercial (2) Managed Services (4) Management reporting (3) Marketing (4) Marketing operations (3) MarTech (1) Medical devices/MedTech (2) Middle East (6) Mortgages (6) North America (15) Offshore Development Center (ODC) (1) Operational risk audits & controls (2) Order-to-cash (O2C/OTC) (3) Outsourcing (5) Outsourcing strategy (1) Patient access (1) Payroll (1) Process automation platforms (14) Process intelligence (3) Process orchestration (3) Procurement operations (2) Real-world evidence/data (RWE/RWD) (2) Revenue Cycle Management (RCM) (13) Risk management (3) Service Integration and Management (SIAM) (5) Shared services (1) Smart materials (1) South America (3) Southeast Asia (5) Strategic sourcing (2) Supplier risk management (2) Talent management (1) The Philippines (1) Third-party risk management (TPRM) (2) Transformation (2) Trust & safety (1) Western Europe (9)

3Pillar Global (2) Abbott Laboratories (1) ABBYY (1) Accenture (18) Adobe (2) ADP (4) Aisera (1) Akkodis (3) Allscripts (0) ALTEN (4) Amazon Web Services (AWS) (7) Apexon (2) Appian (3) Apply Digital (1) Apromore (1) Argano (1) Arvato Systems (3) Aspire Systems (6) Atos (10) Automation Anywhere (1) Avaamo (1) Avaloq (1) Backbase (1) Bertrandt (4) Birlasoft (10) Bud Financial (1) BUSINESSNEXT (1) Capgemini (17) Celonis (1) CGI (5) CHETU (2) Cigniti (2) Cloud Hyperscalers (3) Cloud4C (2) Coforge (3) Cognizant (23) Concentrix (6) Conduent (4) Covecta (1) CSS Corp (1) Cyient (4) DataArt (2) Datamatics (6) Deloitte (8) DMI (1) DXC Technology (7) eClerx (2) EdgeVerve (3) EPAM (4) Exela Technologies (1) EXL (6) EY (4) Finastra (2) Fintech OS (1) Firstsource (2) FIS (2) Fiserv (2) Fractal Analytics (1) Fujitsu (1) GAVS Technologies (1) Genpact (8) GFT (1) Globant (4) Gnani.ai (1) Gupshup (1) Happiest Minds (2) Hays (1) HCLTech (17) HGS (2) Hitachi Digital Services (2) HyperScience (1) IBM (20) Infinite Computer Solutions (2) Infogain (3) Infosys (17) Innominds (4) Innova Solutions (2) Interface.ai (1) Interloop (0) Jade Global (2) Kore.ai (2) KPMG (3) Kyndryl (7) L&T Technology Services (4) Lenovo (1) LTI (13) LTM (1) Lumen Technologies (1) Lyzr AI (1) Microland (6) Microsoft (2) Microsoft Azure (3) Mindtree (6) Movate (2) Mphasis (14) N-iX (2) NASSCOM (1) Newgen (1) NiCE Cognigy (2) NTT DATA (18) OneReach.ai (1) Oracle (2) Otera (1) Parascript (0) Pega (3) Persistent Systems (9) PwC (5) Quantzig (0) Rackspace Technology (3) Recursion (0) S/4HANA (3) Salesforce (3) SAP (2) Sasken (1) ServiceNow (2) SLK, an Altimetrik company (1) Softtek (2) Sonata Software (7) Sopra Steria (5) SoundHound AI (1) SS&C Blue Prism (1) StackAdapt (0) Stacklet (0) Stefanini (1) Subscript (0) Sutherland Global Services (1) Talent Solutions TAPFIN (ManpowerGroup) (1) TCS (21) TCS BaNCS (1) Tech Mahindra (19) Teleperformance (4) TELUS International (2) TEMENOS (2) Teneo.ai (1) TO THE NEW (2) Topaz Labs (1) TTEC (4) Tungsten Automation (1) Tuum (1) Ubiquity (1) UiPath (1) Unisys (6) UnitedLayer (1) Uptiq (1) UST (5) Virtusa (2) Wipro (15) WNS (3) WorkFusion (1) Writer Business Services (2) Xebia (2) YASH Technologies (1) Zensar (4) Zoho Creator (1)

Agentic and Process Automation Catalyst™ Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor GBS and GCC Healthcare Provider Outsourcing Excellence

Anil Vijayan (1) Anish Nath (1) Divya Chandak (1) Harshit Garg (1) Hrishi Raj Agarwalla (1) Pragya Sultania (1) Ravneet Kaur (1) Sanchita Gupta (1) Vaibhav Bansal (1) Yashika Roy (1)