PEAK Matrix® (2)

AdTech (1) Africa (3) Agentic AI (12) AI infrastructure (1) AI platforms (6) AIOps (4) Analytics (7) Artificial intelligence (AI) (10) Australia/New Zealand (3) BPaaS (4) Build-Operate-Transfer (BOT) (2) Business intelligence (BI) (2) Business outcomes (1) Business Process Outsourcing (BPO) (15) Cards & payments (16) Centers of Excellence (COE) (2) Central & Eastern Europe (9) Central America & Caribbean (1) Clinical & care management (1) Commercial banking (17) Consumer health (1) Consumer/retail banking (2) Contact center operations (4) Contact Center-as-a-Service (CCaaS) (2) Conversational AI (2) Customer experience management (CXM) (30) Customer feedback & satisfaction (CSAT, NPS, CES) (3) Customer insights & analytics (1) Data integration (1) Data management (1) Digital experience platforms (2) East Asia (1) Enterprise applications (2) Finance & accounting (2) Finance operations (1) Finance regulatory reporting & compliance (1) Financial compliance & controls (1) Financial Crime & Compliance (FCC) (6) Financial market infrastructure (1) Financial risk (2) Generative AI (GenAI) (10) Geopolitical risk (1) Global Business Services (GBS) (3) Global Capability Center (GCC) (2) Global Engineering Center (GEC) (1) Healthcare payment & revenue integrity (1) Impact sourcing (2) India (3) Innovation (2) Insurance claims (1) Insurance distribution (1) Insurance intermediaries (1) Insurance policy servicing (1) Insurance Third-party Administrators (TPA) (1) InsurTech (1) Intelligent Document Processing (IDP) (8) IT applications (2) IT modernization (1) Lending (5) Life sciences commercial (2) Managed Services (4) Management reporting (2) Marketing (4) Marketing operations (3) MarTech (1) Medical devices/MedTech (2) Middle East (6) Mortgages (5) North America (14) Offshore Development Center (ODC) (1) Operational risk audits & controls (1) Order-to-cash (O2C/OTC) (2) Outsourcing (4) Outsourcing strategy (1) Patient access (1) Process automation platforms (13) Process intelligence (2) Process orchestration (2) Procurement operations (1) Property & casualty insurance (1) Real-world evidence/data (RWE/RWD) (2) Revenue Cycle Management (RCM) (13) Risk management (2) Service Integration and Management (SIAM) (5) Shared services (1) South America (4) Southeast Asia (6) Strategic sourcing (2) Supplier risk management (1) The Philippines (1) Third-party risk management (TPRM) (1) Transformation (2) Western Europe (9)

Abbott Laboratories (1) Accenture (4) Adobe (1) Allscripts (0) Amazon Quantum Ledger Database (1) Amazon Web Services (AWS) (1) Amplitude (1) AppLearn (1) AppNavi (1) Apty (1) ArcelorMittal (1) Arkema (1) BASF (1) Bekaert (1) Birlasoft (1) Cabot Corporation (1) Capgemini (3) Carbon Clean (1) Carbon Upcycling Technologies (1) CGI (2) Coforge (2) Cognizant (3) Comsys (0) Cornerstone Guide (1) Corvus Carbon Solutions (1) Datamatics (2) Deloitte (2) Dow (1) Eos Energy Enterprises (1) EXL (3) EY (2) First Graphene (1) Firstsource (2) Form Energy (1) Fractal Analytics (2) Genpact (3) Georgia Power (1) GEP (1) Google cloud Next (1) Google Cloud Platform (GCP) (1) Graphenea (1) Gyde (1) Happiest Minds (1) Haydale PLC (1) HCLTech (3) Hexaware (1) Hexcel (1) IBM (3) Infogain (2) Infosys (3) Knowmore (1) KPMG (2) Kuraray (1) LanzaTech (1) Lemon Learning (1) LG Chem (1) LG Energy Solution (1) LTI (2) Microsoft (1) Microsoft Azure (1) Mitsubishi Chemical (1) Mphasis (2) myMeta (1) Nanocyl (1) NASSCOM (1) Newired (1) NextEra Energy (1) NTT DATA (2) OCSiAl (1) OpenAI (1) Oracle (1) Oracle Guided Learning (1) Osaka Gas Chemicals Co. (1) Ørsted (1) Parascript (0) Pendo (1) Persistent Systems (3) Prometheus Materials (1) PwC (1) Quantzig (0) Resonac (1) SABIC (1) Salesforce (2) SAP (3) Selectsys (0) ServiceNow (1) SGL Carbon (1) Shortways (1) Sonata Software (1) StackAdapt (0) Stacklet (0) Subscript (0) Svante Systems LLP (1) TCS (3) Tech Mahindra (2) Teijin Aramid (1) Tokai Carbon (1) Toray Industries (1) TTS (1) Unaric Guide (1) Userlane (1) Usetiful (1) UST (1) WalkMe (1) Whatfix (1) Wipro (2) XG Sciences (1) Zensar (2)

Catalyst™ GBS and GCC

Akshay Mathur (1) Harshit Garg (2) Hrishi Raj Agarwalla (1) Ravneet Kaur (2) Sanchita Gupta (2) Yashika Roy (2)