PEAK Matrix® (2)

AdTech (1) Africa (3) Agentic AI (17) AI infrastructure (1) AI platforms (5) AIOps (6) Analytics (8) Artificial intelligence (AI) (15) Australia/New Zealand (2) BPaaS (5) Build-Operate-Transfer (BOT) (2) Business outcomes (1) Business Process Outsourcing (BPO) (15) Cards & payments (17) Centers of Excellence (COE) (2) Central & Eastern Europe (9) Central America & Caribbean (1) Clinical & care management (1) Commercial banking (18) Consumer health (1) Consumer/retail banking (3) Contact center operations (4) Contact Center-as-a-Service (CCaaS) (2) Conversational AI (2) Customer experience management (CXM) (30) Customer feedback & satisfaction (CSAT, NPS, CES) (3) Customer insights & analytics (1) Data integration (1) Data management (1) East Asia (1) Employer of Record (EOR) (1) Finance & accounting (3) Finance operations (1) Finance regulatory reporting & compliance (1) Financial compliance & controls (1) Financial Crime & Compliance (FCC) (7) Financial market infrastructure (1) Financial risk (2) Generative AI (GenAI) (11) Geopolitical risk (1) Gig/contractor (1) Global Business Services (GBS) (3) Global Capability Center (GCC) (2) Global Engineering Center (GEC) (1) Healthcare payment & revenue integrity (1) HRTech (1) Human Resources (HR) (2) Impact sourcing (2) India (3) Innovation (2) Intelligent Document Processing (IDP) (9) IT modernization (1) Lending (7) Life sciences commercial (2) Managed Services (4) Management reporting (2) Marketing (4) Marketing operations (3) MarTech (1) Medical devices/MedTech (2) Middle East (6) Mortgages (6) North America (14) Offshore Development Center (ODC) (1) Operational risk audits & controls (1) Order-to-cash (O2C/OTC) (2) Outsourcing (5) Outsourcing strategy (1) Patient access (1) Payroll (1) Process automation platforms (14) Process intelligence (6) Process orchestration (3) Procurement operations (1) Real-world evidence/data (RWE/RWD) (2) Revenue Cycle Management (RCM) (13) Risk management (2) Service Integration and Management (SIAM) (5) Shared services (1) South America (3) Southeast Asia (5) Strategic sourcing (2) Supplier risk management (1) Talent management (1) The Philippines (1) Third-party risk management (TPRM) (1) Transformation (2) Trust & safety (1) Western Europe (8)

4L Data Intelligence (1) 6 Degrees Health (1) Abbott Laboratories (1) Accenture (4) Adobe (1) Alaffia Health (1) Alivia Analytics (1) Allscripts (0) Amazon Quantum Ledger Database (1) Amazon Web Services (AWS) (1) Amplitude (1) AppLearn (1) AppNavi (1) Apty (1) ArcelorMittal (1) Arkema (1) BASF (1) Bekaert (1) Birlasoft (1) Cabot Corporation (1) Capgemini (3) Carbon Clean (1) Carbon Upcycling Technologies (1) CERIS (1) CGI (2) ClarisHealth (1) Claritev (1) Codoxo (1) Coforge (2) Cognizant (3) Cohere Health (1) Concentrix (1) Context 4 Healthcare (1) Cornerstone Guide (1) Corvus Carbon Solutions (1) Cotiviti (1) CoventBridge Group (1) CoverSelf (1) Datamatics (2) Deloitte (2) Dow (1) DRG Claims Management (1) Eos Energy Enterprises (1) EXL (4) EY (2) First Graphene (1) Firstsource (2) Form Energy (1) Fractal Analytics (2) Gainwell Technologies (1) Genpact (3) Georgia Power (1) GEP (1) Google cloud Next (1) Google Cloud Platform (GCP) (1) Graphenea (1) Gyde (1) Happiest Minds (1) Haydale PLC (1) HCLTech (3) HealthEdge (1) Hexaware (1) Hexcel (1) IBM (3) Infogain (2) Infosys (3) Interloop (0) Katch (1) Knowmore (1) KPMG (2) Kuraray (1) LanzaTech (1) Lemon Learning (1) LG Chem (1) LG Energy Solution (1) LTI (2) Lyric (1) Machinify (1) Microsoft (1) Microsoft Azure (1) Mitsubishi Chemical (1) Mphasis (2) myMeta (1) Nanocyl (1) NASSCOM (1) Newired (1) NextEra Energy (1) Nokomis Health (1) NTT DATA (2) OCSiAl (1) OpenAI (1) Optum (1) Oracle (1) Oracle Guided Learning (1) Osaka Gas Chemicals Co. (1) Ørsted (1) Parascript (0) Pareto Intelligence (1) Pendo (1) Persistent Systems (3) Processifier (0) Prometheus Materials (1) PwC (1) Quantzig (0) Resonac (1) SABIC (1) Salesforce (2) SAP (3) ServiceNow (1) SGL Carbon (1) Shortways (1) Smart Data Solutions (1) Sonata Software (1) StackAdapt (0) Stacklet (0) Subscript (0) Svante Systems LLP (1) Syrtis Solutions (1) TCS (3) Tech Mahindra (2) Teijin Aramid (1) Tokai Carbon (1) Toray Industries (1) TTS (1) Unaric Guide (1) Userlane (1) Usetiful (1) UST (1) Valenz Health (1) WalkMe (1) Whatfix (1) Wipro (2) XG Sciences (1) Zelis (1) Zensar (2)

Catalyst™ GBS and GCC

Akshay Mathur (1) Harshit Garg (2) Hrishi Raj Agarwalla (1) Ravneet Kaur (2) Sanchita Gupta (2) Yashika Roy (2)