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Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
PEAK Matrix® Nov. 26, 2025
Digital Transformation Consulting Services PEAK Matrix® Assessment 2025
Enterprises are investing heavily in digital transformation to enhance competitiveness, optimize operations, and build long-term resilience. Unlike earlier transformation efforts, today’s programs require more than technology adoption, they call for strategic alignment, measurable value, and agile… -
Provider Compendium Nov. 28, 2025
Order-to-Cash (O2C) Products – Provider Compendium 2025
Everest Group’s Order-to-Cash (O2C) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of 16 O2C products and includes insights on the global O2C products market. It examines each product’s features, enhancements, and market adoption… -
Viewpoint April 21, 2026
Agentic AI in Enterprises: Readiness, Realities, and Roadblocks
As enterprises enter the next wave of AI-led transformation, agentic AI is emerging as a powerful force, marked by intelligent systems capable of autonomous decision-making and contextual actions. Unlike earlier AI phases focused on content generation… -
Enterprises are leveraging Employer of Record (EoR) solutions to enhance their agility, adaptability, and resilience in hiring workers globally. The shift toward remote work, combined with labor laws’ growing complexities across various regions, has accelerated the…
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PEAK Matrix® Aug. 25, 2026
Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2026
The global Customer Experience Management (CXM) market is becoming more execution-focused as enterprises progress from standalone generative AI pilots toward integrated human-AI operating models and early agentic workflows. Investment is increasingly directed toward production-ready AI across… -
PEAK Matrix® Sep. 30, 2025
Order-to-Cash (O2C) Products PEAK Matrix® Assessment 2025
Enterprises are increasingly turning to modern Order-to-Cash (O2C) products in response to growing cost pressures, tighter regulations, and the need for improved agility. Once viewed as a back-office finance function, O2C is becoming a strategic enabler… -
State of the Market Sep. 22, 2025
Process Mining State of the Market 2025
Process mining software analyzes process-related information from event logs generated by ERP, CRM, and other enterprise systems to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process… -
Provider Compendium Jan. 29, 2026
Intelligent Process Automation Platform (IPAP) and Full Suite IPAP – Technology Provider Compendium 2026
As enterprises navigate mounting operational complexities and rising costs, they are increasingly investing in integrated automation platforms to drive efficiency and resilience. There is a clear market shift from point solutions toward intelligent process automation platforms… -
Provider Compendium Jan. 08, 2026
Process Orchestration Products Technology – Provider Compendium 2026
Process orchestration solutions are becoming central to enterprise automation and digital operations strategies. These products support the design and execution of long-running, multi-actor workflows and integrate human and digital workers with enterprise systems. As organizations increasingly… -
State of the Market April 09, 2026
Intelligent Process Automation Platform (IPAP) and Process Orchestration
Enterprises are increasingly moving beyond fragmented automation deployments toward unified platforms that enable enterprise-wide transformation. Intelligent Process Automation Platforms (IPAP) integrate rules-based automation, AI-driven technologies such as IDP, generative AI, and agentic AI, along with orchestration… -
Tech Launch Perspective June 10, 2026
Agentic AI – Review of ServiceNow’s Product Announcements at Knowledge 2026
ServiceNow Knowledge 2026 marked a new phase in the company’s agentic AI strategy, focusing on governed execution, autonomous operations, and enterprise-wide AI orchestration. Key announcements included Autonomous Workforce, an AI specialist portfolio designed to autonomously execute… -
PEAK Matrix® June 09, 2026
IT Service Management (ITSM) Platforms PEAK Matrix® Assessment 2026
Modern enterprises face growing complexity in managing IT service delivery across multi-cloud environments, distributed workforces, and expanding technology estates. Traditional ticketing and portal-based IT Service Management (ITSM) approaches are proving inadequate as organizations accelerate AI adoption,… -
Provider Compendium Aug. 01, 2025
Process Mining Technology Provider Compendium 2025
Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The… -
Technology Application Deep Dive Dec. 02, 2025
Advanced Semiconductor Packaging: Innovations Enabling the Next Era of Compute Performance and Integration
Advanced semiconductor packaging encompasses a broad set of integration technologies, including wafer-level, 2.5D, 3D, panel-level, and embedded packaging, that enable high-density interconnects, reduced form factors, enhanced thermal performance, and heterogeneous system-level integration. As transistor scaling slows,… -
Voice of the Partner Dec. 15, 2025
Voice of the Partner (VoP): Leading Technology Providers
Global technology ecosystems are rapidly transforming as enterprises increasingly rely on channel partners to deliver integrated, outcome-driven solutions. As technology stacks expand and customer expectations rise, technology providers are reshaping their partner engagement models to drive… -
PEAK Matrix® Aug. 26, 2026
Order-to-Cash (O2C) Products PEAK Matrix® Assessment 2026
Order-to-Cash (O2C) is moving higher on the CFO agenda as enterprises seek to improve cash predictability, support evolving monetization models, and meet rising expectations for seamless stakeholder experiences. These priorities are accelerating demand for O2C products… -
Thematic Report Sep. 23, 2025
Market Report on the Consulting Landscape: H1 2025
The consulting services market is entering 2025 on a path of gradual and uneven recovery after a significant slowdown in 2024. While discretionary advisory spend remains constrained, demand is resurging in pockets, particularly around digital transformation,… -
Voice of the Customer May 07, 2026
Voice of the Customer (VoC): Individual Life Insurance Core Technology
Individual life insurers are modernizing their technology stacks to improve underwriting-to-issue speed, strengthen operational controls, and elevate digital experiences for advisors and policyholders. Yet legacy platforms, technical debt, and integration complexities continue to absorb a meaningful… -
PEAK Matrix® Jan. 21, 2026
Digital Workplace Services PEAK Matrix® Assessment 2026 – Mid-market Enterprises
The need to balance next-generation, technology-led solutions with cost efficiency and rapid time-to-value is driving accelerated modernization in the mid-market segment of Digital Workplace Services (DWS). Like large enterprises, mid-market organizations increasingly prefer contextualized, domain-specific solutions…
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