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Enterprises are leveraging Employer of Record (EoR) solutions to enhance their agility, adaptability, and resilience in hiring workers globally. The shift toward remote work, combined with labor laws’ growing complexities across various regions, has accelerated the…
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Executive Briefs July 21, 2026
Software Procurement Playbook: Navigating the AI Era
Enterprise software procurement has moved beyond comparing features, demos, implementation fit, and predictable licensing models. As AI-enabled platforms interpret unstructured information, recommend actions, update records, automate workflows, and execute multistep processes, buyers must assess both the… -
Tech Provider Spotlight May 25, 2026
Tech Provider Spotlight: Voice AI Agents in Customer Experience Management (CXM)
Voice remains a critical channel for Customer Experience Management (CXM), particularly for high-volume, urgent, complex, or sensitive interactions. However, traditional voice operations continue to face challenges such as demand volatility, long wait times, fragmented systems, inconsistent… -
NEWVoice of the Customer Sep. 30, 2026
Voice of the Customer (VoC): Software Development Tools – Low-code Application Development Platforms
Software development tool investment is shifting toward secure, governed delivery as enterprises modernize legacy applications, expand cloud-native development, and scale AI-enabled engineering. Buyers are prioritizing workflow integration, auditability, and Total Cost of Ownership (TCO) rather than… -
NEWVoice of the Customer Sep. 30, 2026
Voice of the Customer (VoC): Software Development Tools – AI Assisted Coding
Software development tool investment is shifting toward secure, governed delivery as enterprises modernize legacy applications, expand cloud-native development, and scale AI-enabled engineering. Buyers are prioritizing workflow integration, auditability, and Total Cost of Ownership (TCO) rather than… -
NEWVoice of the Customer Sep. 30, 2026
Voice of the Customer (VoC): Software Development Tools – Code Review Tools
Software development tool investment is shifting toward secure, governed delivery as enterprises modernize legacy applications, expand cloud-native development, and scale AI-enabled engineering. Buyers are prioritizing workflow integration, auditability, and Total Cost of Ownership (TCO) rather than… -
NEWVoice of the Customer Sep. 30, 2026
Voice of the Customer (VoC): Software Development Tools – Code Modernization Tools
Software development tool investment is shifting toward secure, governed delivery as enterprises modernize legacy applications, expand cloud-native development, and scale AI-enabled engineering. Buyers are prioritizing workflow integration, auditability, and Total Cost of Ownership (TCO) rather than… -
Technology Application Deep Dive April 23, 2026
Digital Therapeutics: Transforming Disease Management with Evidence-based Software Interventions
Digital Therapeutics (DTx) represent a rapidly evolving class of evidence-based interventions that leverage software as a medical device to prevent, manage, or treat medical conditions through behavioral modification, personalized feedback, and continuous data-driven support. Unlike general… -
PEAK Matrix® Nov. 13, 2025
FinOps Cost Management Products PEAK Matrix® Assessment 2025
As cloud costs grow more dynamic and AI use proliferates, FinOps is evolving from cost reporting to a broader operating model that blends granular cost/usage analytics with governance and policy management, AI-powered automation, sustainability/carbon tracking, and… -
Emerging Technologies May 20, 2026
The Next Top 10 Game-changing Technologies in Cybersecurity
Building enterprise-grade cybersecurity now requires more than strengthening defenses. Organizations must create adaptive, resilient, and trust-centric security architectures that continuously evolve against increasingly intelligent threats. Cybersecurity’s next era will depend on advancing protection, governance, and operational… -
PEAK Matrix® Sep. 12, 2025
Low-code Application Development Platforms PEAK Matrix® Assessment 2025 - Focus on User Engagement
As enterprises accelerate digital transformation, low-code application development platforms are playing an increasingly strategic role in enabling organizations to quickly build engaging, intuitive, and personalized applications. Unlike traditional development approaches, low-code solutions empower businesses to enhance… -
Voice of the Customer May 13, 2026
Voice of the Customer (VoC): Enterprise AI Platforms
Enterprise AI platforms have become foundational for scaling AI from experimentation to production, as organizations increasingly rely on them to manage model development, deployment, governance, and lifecycle operations across AI workloads. As enterprises navigate growing complexity… -
PEAK Matrix® Sep. 12, 2025
Low-code Application Development Platforms PEAK Matrix® Assessment 2025 – Focus on Intelligence and Decision Support
As enterprises accelerate digital transformation, the focus on intelligence and decision support is becoming central to business success. Low-code application development platforms are increasingly being leveraged to build applications that provide actionable insights, enable complex analysis,… -
Tech Provider Spotlight June 02, 2026
Tech Provider Spotlight: Omnichannel Ad Platforms (DSP focused)
The digital advertising ecosystem is significantly transforming as traditional demand-side platforms evolve into omnichannel advertising platforms. What began as automated tools to buy display advertising has expanded into sophisticated platforms that support audience engagement across connected… -
PEAK Matrix® May 31, 2023
Intelligent Document Processing (IDP) and Unstructured Document Processing Products PEAK Matrix® Assessment 2023
Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. IDP leverages Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning to… -
PEAK Matrix® Nov. 22, 2022
Revenue Cycle Management Platforms PEAK Matrix® Assessment 2023
Revenue Cycle Management (RCM) platforms facilitate the management of administrative and clinical functions, such as claims processing, payment, and revenue generation, for healthcare facilities. Healthcare organizations are increasingly evaluating RCM platform providers based on the IT… -
Provider Compendium Dec. 20, 2022
Revenue Cycle Management Platforms – Provider Compendium 2023
Revenue Cycle Management (RCM) platforms facilitate the management of administrative and clinical functions, such as claims processing, payment, and revenue generation, for healthcare facilities. Healthcare organizations are increasingly evaluating RCM platform providers based on the IT… -
Provider Compendium July 06, 2023
Intelligent Document Processing (IDP) and Unstructured Document Processing – Provider Compendium 2023
Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. IDP leverages AI technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning to classify and… -
PEAK Matrix® May 06, 2022
Intelligent Document Processing (IDP) – Technology Provider Landscape with Products PEAK Matrix® Assessment 2022
Intelligent Document Processing (IDP) products are an essential component of an enterprise’s automation technologies portfolio. IDP leverages Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning… -
State of the Market Dec. 18, 2020
Exploring Technology Frontiers to Unlock Superior Value from Operations: Revenue Cycle Management (RCM) Solutions State of the Market Report 2021
The healthcare provider industry has been plagued with numerous issues – care providers have been operating on thin margins due to high claims denials, increasing bad debts, and the higher cost of operations, partially because of…
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