• PEAK Matrix®
    Jan. 09, 2025

    As businesses navigate a rapidly evolving technology landscape, sustainable IT has become a key focus for organizations to minimize their environmental impact. IT infrastructure is a significant emission source, making sustainable practices essential. Advanced technologies, such…
  • PEAK Matrix®
    Dec. 12, 2024

    The content supply chain (CSC) continues to face significant fragmentation, with enterprises struggling to scale content creation and manage a wide range of MarTech platforms and creative workflows. This fragmentation limits the ability to track ROI…
  • PEAK Matrix®
    May 16, 2024

    In today’s business environment, sustainability has evolved from a mere buzzword to a vital imperative for enterprises across diverse industries. This shift is driven by escalating concerns over climate change, resource scarcity, and social disparities, compelling…
  • Provider Compendium
    March 30, 2022

    The experience design ecosystem is at the cusp of change, with increased customer awareness, data privacy regulations, touchless experiences, data-powered experiences, emerging technologies (such as AI, AR/VR) and a focus on sustainability compelling enterprises to rethink…
  • PEAK Matrix®
    Feb. 28, 2022

    The experience design ecosystem is at the cusp of change, with increased customer awareness, data privacy regulations, touchless experiences, data-powered experiences, emerging technologies (such as AI, AR/VR) and a focus on sustainability compelling enterprises to rethink…
  • Provider Compendium
    Sep. 17, 2021

    Enterprises, especially small and midsized, are adopting Microsoft Dynamics 365 to modernize customer experience and finance & operations, enable end-to-end visibility across the supply chain, and streamline marketing & sales. Large enterprises adopt Microsoft Dynamics 365…
  • PEAK Matrix®
    Sep. 14, 2021

    Enterprises, especially small and midsized, are adopting Microsoft Dynamics 365 to modernize customer experience and finance and operations, enable end-to-end visibility across the supply chain, and streamline marketing and sales. Large enterprises adopt Microsoft Dynamics 365…
  • Provider Compendium
    Oct. 23, 2020

    Enterprises are increasingly offering differentiated experiences to achieve sustained competitive advantage. The narrative around experience has also shifted from customer to stakeholder experience, involving customers, employees, partners, and the larger ecosystem. COVID-19 has also put the…
  • PEAK Matrix®
    Sep. 30, 2020

    Enterprises are increasingly focusing on offering differentiated experiences to achieve sustained competitive advantage. The narrative around experience has also shifted from customer to stakeholder experience, involving customers, employees, partners, and the larger ecosystem. COVID-19 has also…
  • PEAK Matrix®
    Dec. 20, 2019

    The payer industry is facing several issues such as escalating costs, declining margins, widespread regulatory amendments, shift from volume- to value-based care model, and rising consumerism. Digital adoption is influencing all aspects of the payer value…
  • PEAK Matrix®
    Aug. 30, 2019

    Digital interactive experience is becoming a key differentiator for enterprises in an age defined by rising customer expectations. The interactive experience ecosystem has become a three-way battleground for the creative agencies, IT service providers, and traditional…