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Provider Profiles Aug. 12, 2021
Service Provider Snapshot | Mphasis
The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their… -
PEAK Matrix® Nov. 20, 2018
Application Services in Capital Markets – Services PEAK Matrix™ Assessment 2019: Data, Cloud, and Platform Investments to Fuel Innovation and Optimize Costs
Global capital markets firms are investing in technology themes such as data, platform, modernization, and experience to offset the challenges faced due to the evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth, and… -
PEAK Matrix® Nov. 08, 2018
Blockchain Services PEAK Matrix™ Assessment 2019: Race to Make Enterprise Blockchain Real
The hypothesis on blockchain’s potential to generate business value has captured the attention of visionaries, technologists, governments, and enterprises alike. Blockchain is witnessing widespread adoption across industries, with several projects moving from Proofs of Concept (POCs)… -
PEAK Matrix® Sep. 28, 2018
Application Services in Global Banking – Services PEAK Matrix™ Assessment 2018: Spending Picks up as Need for Talent, Transformation, and Time to Market Intensifies
The pace of technology disruption, changing consumer preferences, and the need for banks to come up with new business models are disrupting the current banking landscape. Banks are moving away from being perceived as a physical… -
PEAK Matrix® Sep. 20, 2018
Open Banking IT Services: Orchestrating Experiences in the Platform Economy – Services PEAK Matrix™ Assessment 2018
The banking industry is witnessing a pivot to open banking that is partly forced by regulations such as PSD2(Revised Payment Services Directive) in Europe with a vision to ensure high consumer protection standards and enhance competitiveness… -
Thematic Report Aug. 03, 2018
Capital Markets ITS Report Card and Growth Outlook 2018
This report analyzes 600+ active capital markets IT services contracts to comment on the market size, growth, and demand characteristics for this market. The demand trends across lines of business, geographies, digital themes, and application services… -
Thematic Report Aug. 03, 2018
Banking ITS Report Card and Growth Outlook 2018
The pace of technology disruption, changing consumer preferences, and the need for banks to come up with new business models are disrupting the current banking landscape. Banks are moving away from being perceived as a physical… -
Thematic Report Aug. 03, 2018
Insurance ITS Report Card and Growth Outlook 2018
The insurance IT services market is pivoting from a labor-arbitrage model to a value-based, digital-first model. Insurers are reimagining their businesses by building a digital-enabled core to provide superior experiences to their customers and deliver sustainable… -
PEAK Matrix® June 28, 2018
Insurance Application Services: Digital Enablement Spend Fuels Market Growth – Services PEAK Matrix™ Assessment 2018
The insurance sector is on the cusp of a massive transformation, driven by investments in digital enablement themes such as automation, cloud, data management & analytics, Artificial Intelligence (AI), and Internet of Things (IoT). Alone and… -
PEAK Matrix® Dec. 19, 2017
Digital Services in Wealth Management – Rise of Hybrid Advisory: Services PEAK Matrix™ Assessment and Market Trends 2018
Wealth management enterprises are facing challenges such as fee compression, as non-traditional competitors are offering automated investment advisory services. Further, there is an increase in demand for superior digital experience due to factors such as the… -
PEAK Matrix® Dec. 18, 2017
Identifying Strategic Partners for Change – Digital Services in P&C Insurance Services PEAK Matrix™ Assessment 2018
Competition in the Property and Casualty (P&C) insurance sector is intensifying, as new entrants, evolving customer expectations, technological innovations, and growing popularity of intermediated distribution networks threaten to disrupt established business models. Although the traditional insurance… -
State of the Market Dec. 15, 2017
Insurer of the Future: Insurance ITO Annual Report 2018
Insurers are under immense profitability pressures due to macroeconomic factors, modest premium growths, increase in catastrophic losses, and rise in customer service & technology expenses. The emergence of global connected ecosystems, disruptive business models, sharing economy,… -
PEAK Matrix® Nov. 22, 2017
Service Provider Landscape with PEAK Matrix™ Assessment 2017 for Risk & Regulatory Compliance Application Services in BFS: Sustainable Competitive Advantage Through Digital Risk & Compliance Efforts
Banks and financial institutions in North America, the United Kingdom, and Europe are inundated by regulations introduced in the aftermath of the financial crisis of 2008. Macroeconomic events, such as Brexit and presidential elections in the… -
PEAK Matrix® Sep. 22, 2017
Digital Expectations of Buyers Transforming the Service Provider Landscape – Insurance AO PEAK Matrix™ Assessment 2017 and Profiles Compendium
The insurance sector is operating in an increasingly challenging macroeconomic and financial environment, characterized by weak global demand, low inflation rates, very low-to-partially negative interest rates, increasing regulatory compliance demands, and bursts of financial market volatility.… -
State of the Market Sep. 13, 2017
Simpler, Smarter, and Seamless Capital Markets – The Digital Revolution: Capital Markets ITO Annual Report 2017
Uncertainty in the macroeconomic environment, changing regulatory landscape, sluggish growth, and threat from next-generation financial technology firms (FinTechs) are the key challenges being faced by capital markets enterprises. These challenges have forced the enterprises to revisit… -
State of the Market Sep. 06, 2017
Future of Banking – “Experience First”: Banking ITO Annual Report 2017
As banks embark on the digital transformation journey, they will move from a banking-as-a-product model to banking-as-a-service model. Signs of this transformation can already be witnessed in Europe, where the Payment Service Directive II (PSD2) has… -
PEAK Matrix® June 30, 2017
IT Outsourcing in Global Capital Markets – Service Provider Landscape with PEAK Matrix™ Assessment 2017 and Profiles Compendium
Uncertainty in the geopolitical and macroeconomic environment, changing regulatory landscape, sluggish growth, and threat from next-generation financial technology firms (FinTech’s) revolutionizing customer experience and offering differentiated services are the key challenges being faced by capital markets… -
PEAK Matrix® June 30, 2017
IT Outsourcing in Global Banking – Service Provider Landscape with PEAK Matrix™ Assessment 2017 and Profiles Compendium
The banking industry is undergoing transition, triggered by rapidly-changing customer demands, challenging operating environment, and disruption in technologies. Banking in the future will no longer be dependent on branches and will be ubiquitous through multiple digital… -
PEAK Matrix® Nov. 30, 2016
IT Outsourcing in Global Insurance - Service Provider Landscape with PEAK Matrix™ Assessment 2016 and Profiles Compendium
Heightened customer expectations, stagnant growth, limited product differentiation, increasing threat from new entrants, and the stringent regulatory environment are the key challenges faced by insurers today. In addition to these industry headwinds, insurers are feeling the… -
PEAK Matrix® Sep. 16, 2016
IT Outsourcing in Global Capital Markets – Service Provider Landscape with PEAK Matrix™ Assessment 2016 and Profiles Compendium
Introduction The capital markets industry is grappling with high regulatory pressures, intense competition, and an uncertain economy. As a result of stagnated growth and a non-conducive environment to grow top-line, cost containment has become the single-most…
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