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Harsh Kapoor
Assistant Manager
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Parvez Alam
Assistant Manager
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Provider Profiles Oct. 08, 2021
Provider Snapshot | Firstsource
The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and… -
State of the Market Aug. 07, 2019
Deal or No Deal – How Real is Digital Adoption in Banks’ Sourcing Relationships
Globally, banks continue to face diverse challenges – rising regulatory costs, decreasing revenue, low customer satisfaction, and stiff competition from FinTechs. The industry is witnessing high growth of technology and digital adoption. Buyers now expect providers…
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