• NEW
    PEAK Matrix®
    Sep. 16, 2026

    The retail digital services market is evolving as retailers balance growth ambitions with margin pressures, changing consumer behaviors, supply chain volatility, and increasing technology complexities. Investments are shifting toward connected operating models that bring together commerce,…
  • Provider Profiles
    Oct. 08, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…