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  • Akanksha Pathak

    Akanksha Pathak

    Senior Analyst

  • Parvez Alam

    Parvez Alam

    Assistant Manager

  • Provider Snapshot
    Dec. 02, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • State of the Market
    Aug. 07, 2019

    Globally, banks continue to face diverse challenges – rising regulatory costs, decreasing revenue, low customer satisfaction, and stiff competition from FinTechs. The industry is witnessing high growth of technology and digital adoption. Buyers now expect providers…
  • State of the Market
    July 06, 2018

    The push towards digital transformation becoming a priority for most of the banks has come from the need to find efficient ways to address the existing challenges in the industry, such as cost pressure, eroding top…