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  • NEW
    Blog
    July 27, 2026

    As India becomes more deeply embedded in global delivery portfolios, the boardroom discussions are shifting beyond its attractiveness as a scaled delivery location to the governance implications of relying heavily on a single market. Critical technology programs, business process services, cybersecurity operations, analytics, product…
  • Blog
    July 08, 2026

    Artificial Intelligence (AI) is having its moment. After years of cautious skepticism, pilot-stage overhang, and boardroom debates, the conversation has moved beyond experimentation. Enterprises are no longer asking whether to deploy agents, they are now asking how fast they can scale them across their entire workflow estate. However, speed comes at a price and almost nobody is doing the math.   The warning signs…
  • Technology Awareness Deep Dive
    June 29, 2026

    This report examines the evolution of data center cooling as it becomes a foundational enabler of AI-scale infrastructure by supporting the rapid growth of graphics processing unit-intensive workloads, High-performance Computing (HPC) workloads, and machine learning workloads. The…
  • Blog
    June 24, 2026

    As commercial models for Software-as-a-Service (SaaS) are changing, the evaluation process for software in enterprises must change too.  In the first two chapters of this series, we explored why traditional SaaS pricing models are increasingly under pressure and how software vendors are…
  • Thematic Report
    June 19, 2026

    The Middle East and North Africa (MENA) region is steadily emerging as an important node in the global services delivery landscape, supported by untapped talent potential, strong regional demand, and lower competitive intensity than established delivery…
  • Viewpoint
    June 18, 2026

    Regulatory scrutiny surrounding offshore call-center operations serving US consumers is moving beyond periodic legislative debate to a more immediate policy issue. While the Keep Call Centers in America Act of 2025 has seen limited legislative progress,…
  • Market Insights™
    June 16, 2026

  • State of the Market
    June 15, 2026

    This report, titled Risk Watch 2026: Navigating a World of Wars, Walls, and Watch-items, is the latest edition of Everest Group’s flagship Locations State of the Market report for global services leaders. The report examines how…
  • Location Spotlight
    June 10, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Market Insights™
    June 08, 2026

  • Webinar
    June 08, 2026

    CRM strategies are being reconsidered, but are you ready?  Many companies are finding that their CRM strategy no longer reflects how customer engagement and service delivery actually happen across the business. Sales, marketing, and service teams are increasingly working across disconnected systems, while AI copilots and autonomous agents are reshaping how customer…
  • Viewpoint
    June 03, 2026

    Enterprise transformation is entering a new phase. The challenge is no longer access to technology, partners, or AI capabilities, but the ability to convert an expanding innovation supply into production-grade outcomes quickly, repeatedly, and with control.…
  • Blog
    May 29, 2026

    The SAP services market has long been shaped by cloud migration, clean-core modernization, and application managed services. At Sapphire 2026, SAP put forward a more coherent architecture for Artificial Intelligence (AI)-enabled enterprise execution as a sequel…
  • Market Insights™
    May 19, 2026

  • Location Spotlight
    May 18, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • Provider Compendium
    May 14, 2026

    Oracle Cloud Applications are becoming a strategic foundation for enterprise modernization as organizations seek to modernize legacy systems, reduce cost complexities, and deliver more connected experiences across business functions. Adoption is expanding beyond traditional enterprise resource…
  • Blog
    May 05, 2026

    What is headless architecture and why is Salesforce pushing for it now? Salesforce’s push toward Headless 360 comes as the company closes the Fiscal Year (FY) 2026 from a position of strength, supported by US$41.5 billion…
  • Location Spotlight
    April 30, 2026

    Everest Group’s Location Spotlight reports assess established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the competition in understanding key market…
  • PEAK Matrix®
    April 29, 2026

    Oracle has evolved as a central platform for enterprise transformation, enabling organizations to modernize legacy systems, optimize costs, and elevate stakeholder experiences. Enterprises are increasingly expanding their Oracle Cloud Applications adoption beyond traditional enterprise resource planning…
  • Market Insights™
    April 20, 2026

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