Procurement Outsourcing (PO) Services PEAK Matrix® Assessment 2025

Procurement Outsourcing (PO) providers are supporting enterprises in modernizing operations, accelerating digital enablement, and navigating macroeconomic uncertainty. They are expanding upstream capabilities, particularly in sourcing and category management, to address end-to-end procurement requirements. Providers are also emphasizing modular solutions and flexible engagement models for greater agility. They are contextualizing services to support the establishment and/or transformation of procurement operations within global capability centers.

AI adoption has moved from experimentation to early operationalization, with providers embedding generative and agentic AI into their digital offerings to enable autonomous sourcing, intelligent intake management, contract authoring and analytics, spend analytics, and real-time market intelligence. Providers are combining their in-house point solutions with a broad ecosystem of third-party technology partners that cover domain-specific tools, automation, and analytics to drive end-to-end digital enablement.

In this research, we assess 25 PO providers featured on the PO Services PEAK Matrix® Assessment 2025. Each assessment provides a comprehensive picture of the provider’s market success, vision and strategy, service focus and capabilities, digital and technology solutions, domain investments, and buyer feedback to assist buyers in making sourcing decisions. With PO engagements’ continued extension in upstream procurement areas, we also assess 23 PO providers on their Source-to-Contract (S2C) capabilities and feature them on the S2C Services PEAK Matrix Assessment® 2025.