Integrating Sustainability Into the BFS GBS Charter to Help Enterprises Realize Their ESG Goals

Rising consumer awareness about social, political, and environmental values, investors’ increasing demand for sustainable financial products, and heightened pressure from regulatory bodies have compelled Banking and Financial Services (BFS) firms to reassess their Environmental, Social, and Governance (ESG) goals. This has created a huge opportunity for BFS Global Business Services (GBS) organizations to maximize the value they can deliver and become ESG enablers for their enterprises. In this research, we highlight some of the key areas where BFS GBS organizations can add value and support to an enterprise’s ESG agenda.