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  • Thematic Report
    July 11, 2023

    Gone are the days when cybersecurity was solely the concern of IT departments. Today, the C-suite recognizes the criticality of cyber resiliency programs, which prioritize comprehensive threat advisory, holistic monitoring, and swift response mechanisms. In this…
  • State of the Market
    June 21, 2023

    The cybersecurity services state of the market report thoroughly examines the global cybersecurity services market, with dedicated sections on North America and Europe. It provides valuable insights into market size, growth rate, enterprise priorities and concerns,…
  • Location Spotlight
    June 16, 2023

    Everest Group’s Location Spotlight reports provide a concise and insightful assessment of global services delivery locations, both established and emerging/next-wave, categorized by country and city. The reports serve as a valuable resource for global sourcing practitioners…
  • Market Insights™
    June 15, 2023

  • Blog
    June 08, 2023

    In today’s ever-evolving threat landscape, generative Artificial Intelligence (GAI) is becoming an increasingly popular technology tool to defend against sophisticated cyberattacks. Read on to learn about the latest investments in GAI-powered security products, the potential benefits…
  • Thematic Report
    May 23, 2023

    As businesses expand their operations to different parts of the world, it is becoming increasingly important to communicate with customers in their native language. While English is widely recognized as the lingua franca of business, global…
  • Market Insights™
    May 16, 2023

  • Viewpoint
    May 12, 2023

    Enterprises are concerned about rising cyberattacks, growing regulations, and a widespread digital presence. In some cases, a single cyberattack could lead to bankruptcy. Zero trust offers solutions to many cybersecurity concerns, but some enterprises that have…
  • Blog
    May 08, 2023

    Generative Artificial Intelligence, threat detection and response, simpler cybersecurity solutions, attack vectors, and identity and access management were among the key cybersecurity industry trends grabbing attention at the RSA Conference in San Francisco. Read on to…
  • State of the Market
    April 11, 2023

    The Global Locations State of the Market Report 2023 interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts –…
  • Location Spotlight
    March 27, 2023

    Everest Group’s Location Spotlight reports offer a concise and insightful assessment of both established and emerging/next-wave global services delivery locations, categorized by country and city. The reports enable global sourcing practitioners and location strategy professionals to…
  • Blog
    March 23, 2023

    Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand about the power of impact sourcing at the Development Dialogue gathering in India was…
  • Thematic Report
    March 23, 2023

    Globalization has led businesses to expand their operations to different parts of the world. In this context, effective communication with customers in their native language has become increasingly important. Although English is widely regarded as the…
  • Event
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • Webinar Deck
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • Provider Compendium
    Feb. 16, 2023

    The rise of Internet of Things (IoT), Software-as-a-Service (SaaS), and cloud touchpoints in enterprises has significantly expanded the attack surface and added to the challenges faced by Chief Information Security Officers (CISOs). To address this issue,…
  • Executive Briefs
    Jan. 27, 2023

    This Executive Brief is available only to Outsourcing Excellence members. For information on membership, please contact us In 2021 and 2022, the global services market experienced significant growth across geographies, driven by factors such as strong…
  • Blog
    Jan. 06, 2023

    With growing digitalization and interconnected devices, Operational Technology systems that monitor and control industrial processes in critical infrastructure are increasingly vulnerable to cyber attacks. Learn about the OT security concerns enterprises face and key considerations for…
  • State of the Market
    Dec. 29, 2022

    The global services market grew significantly in 2021 and 2022 across geographies driven by factors such as strong post-pandemic recovery, increased demand for value-added and digital services, and higher enterprise offshoring/nearshoring. However, global macroeconomic conditions and…
  • PEAK Matrix®
    Dec. 13, 2022

    The rise in enterprise touchpoints in the form of IoT, SaaS, and cloud have added to the woes of CISOs by significantly increasing the attack surface. To address this challenge, providers have built expertise in Managed…

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