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  • Accelerator
    Nov. 24, 2021

    This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for Trust & Safety…
  • Accelerator
    Nov. 23, 2021

    This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for Data and Analytics…
  • Viewpoint
    Nov. 11, 2021

    The Retail, Consumer Packaged Goods, and Manufacturing (RCM) industry stands on the cusp of a shift to a marketplace model, marked by overwhelming product choices and brand interaction channels. Notably, the COVID-19 outbreak has impacted the…
  • Viewpoint
    Nov. 11, 2021

    The travel, transportation, logistics, and hospitality industry was among the most severely impacted industries during the pandemic. In the next 18 to 24 months, it is expected to experience a slow, staggered, and phased recovery. The…
  • Webinar Deck
    Sep. 30, 2021

    On September 30, Everest Group's experts participated in a webinar titled, "Could Your Business Partners Be Offering More Risk than Support?" Cybersecurity attacks are constantly in the headlines. And while companies are indeed developing robust programs…
  • Webinar Deck
    Sep. 21, 2021

    On September 21, Everest Group hosted a webinar titled, "5 New Ways to Drive Strategic Results from Procurement Outsourcing." In recent years, procurement has evolved from predominantly focusing on savings and operational excellence to a more…
  • Executive Briefs
    Sep. 02, 2021

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us Managing supplier performance is becoming increasingly critical as customer/user experience and service quality become priority performance areas for organizations. Typically,…
  • Accelerator
    Aug. 31, 2021

    This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for cybersecurity services. Cybersecurity…
  • Executive Briefs
    July 19, 2021

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us E-auctions are a powerful tool leveraged by the procurement function to drive cost pressures in competitive negotiations. Traditionally, e-auctions were…
  • Accelerator
    July 16, 2021

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us The pandemic forced enterprises that rely on outsourcing to increase their focus on risk management and accelerate their digital transformation.…
  • Viewpoint
    July 16, 2021

    This viewpoint examines the cloud transformation journey for healthcare enterprises to operate more efficiently and resiliently. With increasing interest in a connected healthcare ecosystem and enterprise digitalization following the pandemic, cloud transformation has gained substantial traction…
  • Accelerator
    June 18, 2021

    This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for Cloud and Infrastructure…
  • Webinar Deck
    June 08, 2021

    On June 8, Everest Group hosted a webinar titled, "Is Your Outsourcing Portfolio Ready for 2021?" Seventy-six percent of recently surveyed organizations expressed that they plan to change their service provider portfolios in 2021. This push…
  • Pinnacle Model®
    May 20, 2021

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us Organizations classify their supply base into multiple levels to drive their supplier relationship management strategies, with the top tier of…
  • Accelerator
    May 17, 2021

    This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for Cloud and Infrastructure…
  • Blog
    April 09, 2021

    Historically, large buyers of outsourcing services, i.e., Fortune 500 firms, outsourced their mid- and back-office functions to a single service provider. In the late 1990s, when BP outsourced its business processes to PWC, it was the…
  • Viewpoint
    March 26, 2021

    This viewpoint examines the digitization of the life sciences manufacturing value chain through the Industrial Internet of Things (IIoT). The life sciences industry is leveraging IIoT to deliver an interconnected asset ecosystem. IIoT platform vendors or…
  • Accelerator
    Feb. 23, 2021

    Contingent workers are becoming an increasing part of the workforce, especially as millennials take up jobs in which they are not directly employed by the company they work for. Contingent Workforce Management (CWM) involves the management…
  • Accelerator
    Feb. 23, 2021

    Application services encompasses multiple services across the traditional application life cycle and DevOps, including application development (build), run, quality assurance, and modernization/transformation services. This category strategy template is ready to use, offering editable frameworks for internal…
  • Event
    Feb. 17, 2021

    Everest Group's Amy Fong and Michel Janssen and will present the keynote session at  IAOP OWS21. The theme of this year's event – which will be virtual –  is Change is Good: Transformation Through Technology &…

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