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Showing 226 results
  • Blog
    Dec. 16, 2019

    Over the past several years, output-based pricing has increased in popularity in infrastructure services and transactional business process outsourcing deals. More recently, enterprises have warmed up to the idea of using this pricing model for application…
  • Webinar Deck
    Dec. 05, 2019

    On December 5, Everest Group hosted a webinar titled, "2020 Enterprise Key Issues in Global Sourcing: Setting Course When Uncertainty Rules Supreme."   Despite positive conditions such as a historically high stock market, low unemployment, and…
  • Accelerator
    Dec. 03, 2019

    The way a function is organized impacts how effective it is at delivering against established priorities and fulfilling the role the company expects from it. In this report, we examine organization models for procurement and vendor…
  • Thematic Report
    Oct. 17, 2019

    On October 17, Everest Group hosted a webinar titled, "Output-Based Pricing in Application Services: Adoption in the As-a-Service Economy." Despite decades of outsourcing experience, pricing models continue to be input-based, leaving little to no incentive for…
  • Accelerator
    Oct. 07, 2019

    This report is available only to GICs & Shared Services members. For information on membership, please contact us A utility is a form of delivery model wherein common, centralized teams are responsible for handling certain functions…
  • Accelerator
    Aug. 14, 2019

    This report is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us Most outsourced IT portfolios at large enterprises today have grown as a result of decentralized procurement, often…
  • Viewpoint
    May 03, 2019

    In this viewpoint, we explore shifting demand in the Application Management (AM) space. Despite its importance as a major enterprise spend area, AM is considered a commoditized service – in most cases, enterprises view it as…
  • April 25, 2019

    Everest Group is proud to once again be named the Strategic Partner of NASSCOM's 9th annual Global Capability Centers Conclave, held in Bangalore on April 25 and 26, 2019. Everest Group leaders H. Karthik and Eric…
  • Accelerator
    March 18, 2019

    This report is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us As Agile and DevOps adoption rapidly grows in enterprises, sourcing executives face challenges as they try to understand…
  • Webinar Deck
    Feb. 26, 2019

    On February 26, Everest Group hosted a 60-minute webinar titled, “The 5 Most Important Global Services Trends For 2019.” The global sourcing market seems to be increasingly dynamic these days, driven in no small part by…
  • Accelerator
    Sep. 28, 2018

    RFP Template and Evaluation Toolkit is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us This RFP evaluation toolkit is designed to help sourcing and category managers prepare an…
  • June 06, 2018

    Everest Group leaders will once again present at the 9th Annual ABSL conference held in Poland on June 6-8. Industry experts H. Karthik and Eric Simonson will participate in key sessions at the event. The theme…
  • Blog
    April 10, 2018

    During a recent next-generation packaged application benchmarking project for one of our Tier 1 clients, one point jumped out at us: service providers and product vendors have started moving away from the traditional waterfall approach to…
  • Webinar Deck
    Feb. 19, 2018

    Many of us want to put 2017 quickly behind us – but let’s not move forward too hastily. For the global services industry, the year brought positive changes that are worth reviewing. Most interestingly, as an…
  • Blog
    Feb. 09, 2018

    Unique, bold, unprecedented…those are just some of the words that describe Amazon’s announcement to establish a second headquarters in North America, with an end-state over the course of 10-15 years of 50,000 employees with an average…
  • In the News
    Jan. 25, 2018

    Amazon’s HQ2 bidding process has advanced to a shortlist of 20 locations. That narrowing field has some questioning how feasible creating a 50,000-person office from scratch will be for smaller contenders not known for their tech base. “When this first came out,…
  • Webinar
    Dec. 14, 2017

    Thursday,  December 14, 2017 | 11:00 a.m.  - 12:30 p.m. ET Register for the Virtual Roundtable Robotic Process Automation (RPA) offers great potential for efficiency and yet many organizations fail to move beyond a simple Proof…
  • Thematic Report
    Dec. 01, 2017

    We recently had an opportunity to catch up with Gautam Thakkar, CEO of SE2. Gautam has an interesting collection of experiences that provide insights on leveraging outsourcing to achieve differentiated value. He started his career as…
  • Blog
    Nov. 20, 2017

    In early November, Amazon announced that it will expand its presence in Vancouver from 1,000 jobs to 2,000 jobs by 2020. Although this did not receive nearly the same attention as Amazon’s request for proposals for…
  • In the News
    Nov. 09, 2017

    Reskilling employees rather than external hiring is a priority for organizations as new technology, especially artificial intelligence (AI), now demands new skills in information-technology and business-process management (IT-BPM) services. This view is backed by research from Everest Group,…

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