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  • Sep. 30, 2024

    In today’s dynamic talent market, where competition is fierce, organizations must actively monitor key roles and skills, identifying both in-demand and emerging ones, allowing for strategic workforce planning. A higher demand may indicate more significant competition…
  • Executive Briefs
    Sep. 27, 2024

    The Service Provider Health Check is a quarterly report that evaluates leading IT-BP providers’ financial and operational health. It empowers enterprises with key insights to assess provider resilience, helping them make decisions for RFP evaluations, contract…
  • PEAK Matrix®
    Sep. 26, 2024

    The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers' need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations. As the industry shifts toward member-centricity and robust core administrative processes,…
  • LinkedIn Live
    Sep. 12, 2024

    What makes Lithuania an attractive destination for global services delivery in the Nearshore Europe region? Watch Everest Group experts Sumit Kumar, Practice Director, and Gunjan Mundra, Senior Analyst, for an insightful LinkedIn Live session exploring the benefits…
  • Thematic Report
    Aug. 26, 2024

    The dynamic IT-BP services industry presents both opportunities and challenges for service providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused…
  • Viewpoint
    Aug. 13, 2024

    On August 5, 2024, Bangladesh faced a major political crisis when Prime Minister Sheikh Hasina resigned and fled the country. Hasina, who has led the Awami League Party and served five terms in office, resigned amid…
  • Market Insights™
    July 02, 2024

  • Market Insights™
    July 02, 2024

  • State of the Market
    June 03, 2024

    The global services market grew by approximately 12% in 2022, reaching a value of about US$275 billion. However, momentum slowed in 2023, with market revenue expanding only by 3-5% to nearly US$285 billion by year-end. Moreover,…
  • Blog
    May 24, 2024

    Welcome to our monthly India IT services talent demand index. We are excited to bring you this comprehensive analysis, powered by Talent Genius™, our AI-powered insights platform purpose-built to guide IT and Business Process Services location…
  • Blog
    May 22, 2024

    The latest Forces & Foresight™ research by Everest Group highlights the beginning of a turnaround in the services industry’s growth. However, the significance of this recovery is unexciting, as balancing forces exist that both impede and support industry…
  • Blog
    May 21, 2024

    As India’s prominence in Global Business Service (GBS) grows, staying updated on tax laws and adapting agile strategies is essential for multinational corporations to achieve sustainable growth amid evolving global business dynamics. In this blog, we…
  • Event
    May 02, 2024

    As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. Procurement’s growing relevance within organizations underscores its necessity to adopt growth-oriented strategies, including…
  • Viewpoint
    May 02, 2024

    The healthcare industry is transforming rapidly, driven by rising costs, stricter regulations, and a growing emphasis on member experience. This pressure highlights the need for healthcare payers to improve efficiency and effectiveness, especially in light of…
  • Thematic Report
    May 02, 2024

    As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. Procurement’s growing relevance within organizations underscores its necessity to adopt growth-oriented strategies, including…
  • Viewpoint
    April 19, 2024

    On April 13, 2024, Iran launched an unprecedented aerial attack on Israel. Israel’s air defense system and its allies intercepted nearly all the weapons. Iran claimed that its first-ever attack on Israel from its soil was…
  • In the News
    April 03, 2024

    Everest Group’s latest Forces & Foresight research revealed that the IT services industry is on the brink of a gradual recovery in 2024 after enduring the impacts of the 2008 global financial crisis and the COVID-19 pandemic. According…
  • Blog
    March 25, 2024

    Our inaugural Forces & Foresight™ research uncovers three factors we predict will drive a gradual recovery in tech services this calendar year. Continue reading to understand the projected path for the IT services industry’s rebound and…
  • Event
    March 19, 2024

    What crucial insights from last year can locations and workforce strategy leaders apply to 2024, and what will be the critical priorities this year and beyond? In this webinar, our experts explored the anticipated trends shaping…
  • Thematic Report
    March 19, 2024

    What crucial insights from last year can locations and workforce strategy leaders apply to 2024, and what will be the critical priorities this year and beyond? In this webinar, our experts explored the anticipated trends shaping 2024’s…

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