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  • Thematic Report
    Aug. 28, 2020

    IT roles and their definitions are evolving swiftly, driven by rapid technology advances and the need for stronger business orientation among IT teams. The expanse and nature of technical and non-technical competencies that constitute IT roles…
  • State of the Market
    July 24, 2020

    Talent is becoming a key imperative to deliver on enterprises’ digital transformation mandates. Business leaders have realized that talent holds the secret to their future value and success. However, despite the perceived importance of workforce planning,…
  • Blog
    May 01, 2020

    Delivering new customer experiences has become the centerpiece of many enterprises’ strategies to achieve sustainable growth. In fact, our research indicates that 89% of enterprises are using digital technologies to redefine customer experience, allocating as much…
  • State of the Market
    Feb. 20, 2020

    Enterprises aiming to jump on to the transformation bandwagon are exploring the latest technologies to provide them competitive advantage and differentiation. In this scenario, Quality Assurance (QA) teams are increasingly taking the lead in ideating on…
  • PEAK Matrix®
    Nov. 29, 2019

    Enterprises aiming to jump on the transformation bandwagon are exploring the latest technologies to provide them competitive advantage and differentiation. In this scenario, Quality Assurance (QA) teams are increasingly taking the lead in ideating on future…
  • PEAK Matrix®
    Aug. 30, 2019

    Digital interactive experience is becoming a key differentiator for enterprises in an age defined by rising customer expectations. The interactive experience ecosystem has become a three-way battleground for the creative agencies, IT service providers, and traditional…
  • Blog
    May 08, 2019

    Interest in edge computing – which moves data storage, computing, and networking closer to the point of data generation/consumption – has grown significantly over the past several years (as highlighted in the Google Trends search interest…
  • Thematic Report
    Feb. 28, 2019

    In this uber-connected world, customers are more in contact with the enterprises than the enterprises realize. In fact, enterprises are now more accessible to customers than ever before. This has led to the rise of the…
  • Viewpoint
    Feb. 22, 2019

    The rise of connected ecosystem and new experiences powered by technologies such as AR/VR are putting increased pressure on limited bandwidth in centralized computing architectures. Moreover, latency-sensitive applications such as virtual assistants and autonomous cars cannot…
  • Blog
    Dec. 05, 2018

    Everest Group’s digital services research indicates that 89 percent of enterprises consider customer experience (CX) to be their prime digital adoption driver. But we believe the digital experience needs to address all stakeholders an enterprise touches,…
  • PEAK Matrix®
    Nov. 30, 2018

    As enterprises have witnessed positive returns from investments in IoT pilot projects, many are now embarking on the idea of transformation with connected ecosystems and large-scale rollouts. However, lack of clear visibility and quantified benefits in…
  • Blog
    July 11, 2018

    GDPR, the European regulation on data protection and privacy (and whose letters actually stand for General Data Protection Regulation), aims to make enterprises more accountable for the protection of EU citizens’ personal data. In a stark…
  • Blog
    July 11, 2018

    GDPR, the European regulation on data protection and privacy (and whose letters actually stand for General Data Protection Regulation), aims to make enterprises more accountable for the protection of EU citizens’ personal data. In a stark…
  • PEAK Matrix®
    June 29, 2018

    The European Union’s adoption of General Data Protection Regulation (GDPR), that has come into effect from May 2018, directly impacts all companies based in, or doing business with companies/individuals based in the European Economic Area (EEA).…

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