• Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Location Spotlight
    March 05, 2024

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Video
    March 01, 2024

    Optimizing your operations and selecting the right service provider are vital to combat fraud. In this video, Everest Group experts Abhilasha Sharma, Practice Director, and Srawesh Subba, Senior Analyst, explore the fraud framework needed to combat…
  • Event
    Feb. 15, 2024

    Facilitated by Everest Group This in-person roundtable will center around current pivotal themes that significantly impact our workplace and the future of diversity and inclusion: return to office (RTO) and advancements in artificial intelligence (AI). Everest…
  • PEAK Matrix®
    Feb. 12, 2024

    The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. Amid challenges such as rising fraud, evolving regulatory norms, economic pressures, and unique geopolitical circumstances, financial institutions…
  • Video
    Feb. 09, 2024

    In this video, Abhilasha Sharma, Senior Analyst, and Srawesh Subba, Senior Analyst, are back to discuss enterprise fraud detection. This time, they explore a framework for selecting the right service provider to combat fraud and better…
  • Video
    Jan. 08, 2024

    In this video, Everest Group’s Abhilasha Sharma, Senior Analyst, and Srawesh Subba, Senior Analyst, discuss how enterprises can fight fraud by optimizing operations and how technology will play a significant role in functions such as automation…
  • Video
    Jan. 05, 2024

    In this video, Everest Group’s Abhilasha Sharma, Senior Analyst, and Srawesh Subba, Senior Analyst, discuss the different ways enterprises are approaching corporate fraud prevention today, including in-house methods, leveraging GCCs, and third-party outsourcing. They also touch…
  • State of the Market
    Nov. 30, 2023

    The number of organizations that are proactively investing in ESG-related initiatives, is on the rise. It is essential to recognize that ESG is no longer a niche concern but a central aspect of business strategy. ESG…
  • Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • Video
    Nov. 26, 2023

    Watch Srawesh Subba, Senior Analyst, and Abhilasha Sharma, Senior Analyst, in this second video in the fraud video series. In this video, we discuss new-age fraud and pain points in combating fraud. There are new types…
  • Video
    Nov. 17, 2023

    Watch Everest Group’s Srawesh Subba, Senior Analyst, and Abhilasha Sharma, Senior Analyst, as they discuss why it is crucial for organizations to combat fraud and the impact of fraud on businesses, including customer reputation, fraud losses,…
  • Provider Compendium
    Sep. 26, 2023

    Healthcare Payer Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 29 service providers, including their scale of operations, company overview, recent developments, key delivery locations, major clients, technological solutions, and Everest Group’s PEAK Matrix®…
  • Location Spotlight
    Sep. 20, 2023

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • LinkedIn Live
    Sep. 07, 2023

    Watch this LinkedIn Live session for in-depth coverage on offshoring services to Georgia and its potential as a global services delivery destination, including the region's operating environment, the impact of its government policies, workforce capabilities, and…
  • Location Spotlight
    Aug. 20, 2023

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Event
    Aug. 17, 2023

    Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape? Watch this webinar as Everest Group experts deliver…
  • Thematic Report
    Aug. 17, 2023

    Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape? Watch this webinar as Everest Group experts deliver…
  • Location Spotlight
    July 28, 2023

    Everest Group’s Location Spotlight reports provide a concise and insightful assessment of global services delivery locations, both established and emerging/next-wave, categorized by country and city. The reports serve as a valuable resource for global sourcing practitioners…

Items per page