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  • Sep. 30, 2024

    In today’s dynamic talent market, where competition is fierce, organizations must actively monitor key roles and skills, identifying both in-demand and emerging ones, allowing for strategic workforce planning. A higher demand may indicate more significant competition…
  • PEAK Matrix®
    Sep. 26, 2024

    The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers' need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations. As the industry shifts toward member-centricity and robust core administrative processes,…
  • LinkedIn Live
    Sep. 12, 2024

    What makes Lithuania an attractive destination for global services delivery in the Nearshore Europe region? Watch Everest Group experts Sumit Kumar, Practice Director, and Gunjan Mundra, Senior Analyst, for an insightful LinkedIn Live session exploring the benefits…
  • Viewpoint
    Aug. 13, 2024

    On August 5, 2024, Bangladesh faced a major political crisis when Prime Minister Sheikh Hasina resigned and fled the country. Hasina, who has led the Awami League Party and served five terms in office, resigned amid…
  • Market Insights™
    July 02, 2024

  • Market Insights™
    July 02, 2024

  • State of the Market
    June 03, 2024

    The global services market grew by approximately 12% in 2022, reaching a value of about US$275 billion. However, momentum slowed in 2023, with market revenue expanding only by 3-5% to nearly US$285 billion by year-end. Moreover,…
  • Blog
    May 24, 2024

    Welcome to our monthly India IT services talent demand index. We are excited to bring you this comprehensive analysis, powered by Talent Genius™, our AI-powered insights platform purpose-built to guide IT and Business Process Services location…
  • Blog
    May 21, 2024

    As India’s prominence in Global Business Service (GBS) grows, staying updated on tax laws and adapting agile strategies is essential for multinational corporations to achieve sustainable growth amid evolving global business dynamics. In this blog, we…
  • Event
    May 02, 2024

    As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. Procurement’s growing relevance within organizations underscores its necessity to adopt growth-oriented strategies, including…
  • Viewpoint
    May 02, 2024

    The healthcare industry is transforming rapidly, driven by rising costs, stricter regulations, and a growing emphasis on member experience. This pressure highlights the need for healthcare payers to improve efficiency and effectiveness, especially in light of…
  • Thematic Report
    May 02, 2024

    As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. Procurement’s growing relevance within organizations underscores its necessity to adopt growth-oriented strategies, including…
  • Viewpoint
    April 19, 2024

    On April 13, 2024, Iran launched an unprecedented aerial attack on Israel. Israel’s air defense system and its allies intercepted nearly all the weapons. Iran claimed that its first-ever attack on Israel from its soil was…
  • Event
    March 19, 2024

    What crucial insights from last year can locations and workforce strategy leaders apply to 2024, and what will be the critical priorities this year and beyond? In this webinar, our experts explored the anticipated trends shaping…
  • Thematic Report
    March 19, 2024

    What crucial insights from last year can locations and workforce strategy leaders apply to 2024, and what will be the critical priorities this year and beyond? In this webinar, our experts explored the anticipated trends shaping 2024’s…
  • Viewpoint
    March 15, 2024

    Healthcare payers have long prioritized member experience, investing significantly to improve customer satisfaction. However, their approach has often been incremental, rather than transformative, leading to a notable gap between customer expectations and the actual experience provided.…
  • Location Spotlight
    March 05, 2024

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Event
    Feb. 15, 2024

    Facilitated by Everest Group This in-person roundtable will center around current pivotal themes that significantly impact our workplace and the future of diversity and inclusion: return to office (RTO) and advancements in artificial intelligence (AI). Everest…
  • State of the Market
    Nov. 30, 2023

    The number of organizations that are proactively investing in ESG-related initiatives, is on the rise. It is essential to recognize that ESG is no longer a niche concern but a central aspect of business strategy. ESG…
  • Provider Compendium
    Sep. 26, 2023

    Healthcare Payer Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 29 service providers, including their scale of operations, company overview, recent developments, key delivery locations, major clients, technological solutions, and Everest Group’s PEAK Matrix®…

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