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  • LinkedIn Live
    Sep. 07, 2023

    Watch this LinkedIn Live session for in-depth coverage on offshoring services to Georgia and its potential as a global services delivery destination, including the region's operating environment, the impact of its government policies, workforce capabilities, and…
  • Location Spotlight
    Aug. 20, 2023

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Event
    Aug. 17, 2023

    Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape? Watch this webinar as Everest Group experts deliver…
  • Thematic Report
    Aug. 17, 2023

    Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape? Watch this webinar as Everest Group experts deliver…
  • Location Spotlight
    July 28, 2023

    Everest Group’s Location Spotlight reports provide a concise and insightful assessment of global services delivery locations, both established and emerging/next-wave, categorized by country and city. The reports serve as a valuable resource for global sourcing practitioners…
  • Blog
    June 16, 2023

    Advances in Generative Artificial Intelligence (GAI) have sparked interest in its potential to drive growth and innovation in the biopharma and medical devices industries. Despite challenges and regulations, the life sciences industry is actively exploring GAI’s…
  • Location Spotlight
    June 16, 2023

    Everest Group’s Location Spotlight reports provide a concise and insightful assessment of global services delivery locations, both established and emerging/next-wave, categorized by country and city. The reports serve as a valuable resource for global sourcing practitioners…
  • State of the Market
    May 31, 2023

    Amid the global COVID-19 pandemic, the Life Sciences (LS) industry faced unprecedented challenges that prompted the accelerated adoption of IT services across its value chain. To ensure business continuity, LS enterprises swiftly embraced virtual ecosystems facilitated…
  • Thematic Report
    May 23, 2023

    As businesses expand their operations to different parts of the world, it is becoming increasingly important to communicate with customers in their native language. While English is widely recognized as the lingua franca of business, global…
  • Market Insights™
    May 16, 2023

  • Provider Compendium
    May 03, 2023

    Core administrative operations are a vital component of healthcare plan and payer organizations. However, with the increasing complexity of delivery and implementation options, the legacy Core Administration Processing Solution (CAPS) falls short. The key core administrative…
  • Viewpoint
    May 01, 2023

    The COVID-19 outbreak compelled the life sciences industry to innovate and transform digitally. However, the current global macroeconomic and socio-political uncertainty, coupled with increasing research and development IT expenditure, have created immense pressure on the pharmaceutical…
  • State of the Market
    April 11, 2023

    The Global Locations State of the Market Report 2023 interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts –…
  • Location Spotlight
    March 27, 2023

    Everest Group’s Location Spotlight reports offer a concise and insightful assessment of both established and emerging/next-wave global services delivery locations, categorized by country and city. The reports enable global sourcing practitioners and location strategy professionals to…
  • Thematic Report
    March 23, 2023

    Globalization has led businesses to expand their operations to different parts of the world. In this context, effective communication with customers in their native language has become increasingly important. Although English is widely regarded as the…
  • LinkedIn Live
    March 15, 2023

    In 2022, the global talent shortage and outsourcing price increases due to wage inflation led business leaders to rethink business operations and workforce plans. As we near the close of the first quarter of 2023, will…
  • Event
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • Webinar Deck
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • PEAK Matrix®
    March 02, 2023

    Health plans and payer organizations rely on core administration platforms as the foundation of their operations. These platforms facilitate efficient execution of core operational and administrative functions such as benefits administration, claims processing, member enrollment, claims…
  • Executive Briefs
    Jan. 27, 2023

    This Executive Brief is available only to Outsourcing Excellence members. For information on membership, please contact us In 2021 and 2022, the global services market experienced significant growth across geographies, driven by factors such as strong…

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