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  • PEAK Matrix®
    Sep. 02, 2022

    As data volumes increase exponentially, enterprises are adopting AI and ML capabilities to gain business insights and make decisions. However, enterprises face several challenges in deploying ML models to production. As a result, enterprises are leveraging…
  • PEAK Matrix®
    Aug. 24, 2022

    Global macroeconomic conditions indicate the rising probability of a recession. Despite the resulting cost pressures, enterprise demand for D&A services is rising as enterprises realize that data-driven solutions focused on cost optimization and competitive advantage are…
  • Thematic Report
    May 04, 2022

    Following the pandemic, analytics and AI adoption rose drastically in the life sciences industry. The industry was at the epicenter of the COVID-19 crisis; therefore, pharma enterprises had to scale their businesses and rethink their operational…
  • Provider Compendium
    Feb. 24, 2022

    Enterprise adoption of outcomes-based advanced analytics and Artificial Intelligence (AI) is rapidly increasing. However, organizations are unable to achieve the complete benefit of these initiatives due to data-related challenges, a shortage of analytics and AI talent…
  • State of the Market
    Jan. 28, 2022

    While COVID-19 temporarily impacted the overall services industry, it considerably pushed the needle for digital transformation. The pandemic accelerated enterprises’ focus on cloud, data, analytics, and AI investments to ensure business continuity and drive business outcomes.…
  • Viewpoint
    Jan. 11, 2022

    With data volumes rising exponentially over the past decade, the need for enterprises to gain data-backed business insights and make data-driven decisions has also increased. While Business Intelligence (BI) tools have helped analyze historical data and…
  • PEAK Matrix®
    Dec. 15, 2021

    The democratization and enterprise-wide scaling of analytics and insights have taken centerstage, with enterprises becoming digitally mature and investing heavily in analytics initiatives in recent years. The pandemic has further emphasized the need for agile, data-driven…
  • PEAK Matrix®
    Nov. 25, 2021

    Enterprise adoption of outcomes-based advanced analytics and Artificial Intelligence (AI) is rapidly rising. However, organizations are unable to achieve the complete benefit of these initiatives due to data-related challenges, a shortage of analytics and AI talent…
  • Viewpoint
    Oct. 27, 2021

    With enterprises recognizing data as a key imperative to gain competitive advantage, effective data management processes have become vital to unlock data’s true worth. Enterprises with modern data architectures have been able to show higher resilience…
  • Provider Compendium
    Sep. 10, 2021

    The Data and Analytics (D&A) ecosystem has successfully educated the market on the value of evidence-based decision-making versus traditional gut-based and thumb rule-based approaches.The COVID-19 pandemic has further emphasized the need for agile, data-driven decision-making and…
  • Viewpoint
    July 30, 2021

    Data has become a key enterprise asset, which enterprises are utilizing to drive insights-based decision-making to stay competitive. As enterprises attempt to ease the process of deriving insights, they are faced with the challenge of aligning…
  • PEAK Matrix®
    July 06, 2021

    The ecosystem of D&A players has successfully educated the market on the value of evidence-based decision-making versus traditional gut-based and thumb rule-based approaches. The pandemic has further emphasized the need for agile, data-driven decision-making and positioned…
  • Thematic Report
    May 28, 2021

    Advances in data management and analytics use cases are helping enterprises across industries focus on business outcome-oriented Data & Analytics (D&A) initiatives. Process improvement, asset management, cost efficiencies, and better customer experience are some of the…
  • PEAK Matrix®
    Dec. 15, 2020

    Analytics adoption across industries is on the rise as enterprises focus on operational resilience, democratization of insights, and data-driven decision-making. Thus, D&A service providers, including IT/BPO firms, consulting players, and pure-play analytics providers, are offering a…
  • Provider Compendium
    Oct. 27, 2020

    The ecosystem of Data and Analytics (D&A) players has showcased the efficacy of evidence-based decision-making over traditional gut-based and thumb rule-based approaches. Consequently, the debate today has shifted to the RoI of D&A investments and scalability…
  • Thematic Report
    Oct. 07, 2020

    Rapid advances in analytics are creating entirely new ways of adding value in different industries. The CPG and retail industry has emerged as one of the most dynamic, fast-paced industries, ahead of many others in terms…
  • PEAK Matrix®
    Sep. 22, 2020

    Data and Analytics (D&A) capabilities across the value chain – ranging from storage, computation, and insight generation – have made a big leap forward in recent years. Digital native organizations are capitalizing on these technology advancements…
  • Aug. 07, 2020

    GBS Cost and Performance Benchmarks Book is available only to GBS & Shared Services (GBS/SS) members. For information on membership, please contact us The Cost and Performance Benchmarks Book is an off-the-shelf reference for GBS professionals…
  • PEAK Matrix®
    Aug. 07, 2020

    The global Contingent Workforce Management (CWM) market is experiencing rapid transformation, as buyers demand an increasing scope of services from service providers. In addition to employing traditional temporary labor, buyers are relying on third-party providers to…
  • Thematic Report
    July 15, 2020

    The healthcare industry has experienced an exponential rise in data, following the adoption of smartphones, wearables, and electronic health records, which can revolutionize the healthcare industry. Healthcare organizations are monetizing this data to generate revenue, reduce…

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