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  • Provider Compendium
    Sep. 17, 2020

    Procurement Outsourcing (PO) – Service Provider Compendium 2020 provides accurate, comprehensive, and fact-based snapshots of 17 PO service providers. It offers a detailed profile of each PO service provider, with a comprehensive picture of its services…
  • Thematic Report
    July 24, 2020

    Customers are the final link in a product’s or service’s supply chain, and it is vital to ensure they are satisfied after buying a product. After-sales support, commonly known as post-sales services, is a component of…
  • PEAK Matrix®
    June 12, 2020

    Traditionally, organizations across industries have been engaging with third-party Procurement Outsourcing (PO) service providers to reduce costs and improve operational efficiencies in their procurement functions. With increasing emphasis on delivering business outcomes, service providers are investing…
  • Viewpoint
    March 26, 2020

    As business environments change at a rapid pace, procurement functions are under increasing pressure to deliver benefits beyond cost savings. By leveraging approaches such as category management and transforming processes using digital solutions, organizations have derived…
  • Provider Compendium
    Feb. 28, 2020

    The Supply Chain Management (SCM) BPO Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 14 service providers. In particular, it helps current and potential buyers of SCM services assess providers on their areas of…
  • PEAK Matrix®
    Dec. 16, 2019

    Increasing complexity, inefficient processes, and siloed operations are driving organizations to look for service providers who can deliver end-to-end SCM solutions. With lots of digital technologies coming-in, the Supply Chain Management (SCM) market has started moving…
  • Thematic Report
    Oct. 24, 2019

    Globally, enterprises – across industries – are struggling to manage their supply chains. Whether it is transparency, traceability, or security, enterprises face multiple issues on all fronts. In fact, the enterprise goal of integrating supply chains…

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