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  • PEAK Matrix®
    April 15, 2020

    While temporary labor still constitutes a major proportion of MSP managed spend, services procurement has also managed to garner significant share over the past few years, with its share in the total spend managed by MSPs…
  • PEAK Matrix®
    April 09, 2020

    The RPO market is one of the fastest-growing outsourcing markets globally, which continued to clock double-digit growth in 2019. North America continues to hold the market’s majority share, with Europe, the Middle East and Africa, and…
  • Viewpoint
    March 20, 2020

    As the world’s attention has increasingly turned towards the COVID-19 virus over the course of 2020, most shared services organizations have already triggered their business continuity plans and adjusted their operations. The uncertainty associated with a…
  • Viewpoint
    March 17, 2020

    On March 6, 2020, global Recruitment Process Outsourcing (RPO) services provider Cielo acquired Shanghai-based AsiaNet China, a provider of RPO, executive search, recruitment, and human resources outsourcing services. The acquisition follows the increasing interest of global…
  • Webinar Deck
    Feb. 12, 2020

    On February 12, we hosted a webinar titled, "How Best-in-Class Organizations Manage Their Contingent Workforce." As the contingent or “alternative” workforce becomes an increasingly critical component of the overall talent strategy for most global enterprises, stakeholders are finding…
  • Webinar Deck
    Feb. 04, 2020

    On February, 4 Everest Group hosted a webinar titled, "Top Concerns in Talent Management for Shared Services: Lessons to Future-Proof Your Workforce." Changing expectations for how Global Business Centers deliver value and innovation, combined with the…
  • Viewpoint
    Jan. 15, 2020

    Today’s workforce is undergoing significant change, with an increasing number of people choosing to work as contingent workers. This contingent workforce goes well beyond low-skilled labor, including individuals who possess specialized skill sets, opting to work…
  • Viewpoint
    Jan. 15, 2020

    Organizations around the world are experiencing digital disruption, which has impacted various functions across industries, including talent acquisition. Increasing awareness of the benefits of digital adoption is pushing enterprises, service providers such as Recruitment Process Outsourcing…
  • Viewpoint
    Dec. 17, 2019

    Talent is a top strategic priority for organizations around the world. However, while talent is a great enabler – even a competitive differentiator – it also presents significant challenges, as virtually all CXO surveys demonstrate. Beyond…
  • Viewpoint
    Dec. 06, 2019

    Organizations around the world are weathering a perfect storm characterized by a slowing economy, talent shortages, and significant technology and digital intervention. These challenges have resulted in widespread adoption of the Recruitment Process Outsourcing (RPO) model as a…
  • Webinar Deck
    Dec. 05, 2019

    On December 5, Everest Group hosted a webinar titled, "2020 Enterprise Key Issues in Global Sourcing: Setting Course When Uncertainty Rules Supreme."   Despite positive conditions such as a historically high stock market, low unemployment, and…
  • Accelerator
    Dec. 03, 2019

    The way a function is organized impacts how effective it is at delivering against established priorities and fulfilling the role the company expects from it. In this report, we examine organization models for procurement and vendor…
  • Accelerator
    Oct. 07, 2019

    This report is available only to GICs & Shared Services members. For information on membership, please contact us A utility is a form of delivery model wherein common, centralized teams are responsible for handling certain functions…
  • PEAK Matrix®
    Oct. 01, 2019

    While temporary labor still constitutes a major chunk of the MSP managed spend, services procurement has managed to garner a significant share in the past few years and its share in the total spend managed by…
  • PEAK Matrix®
    Sep. 30, 2019

    North America is the biggest and the most developed MSP market globally, with most of the global MSPs having substantial expertise in this region. Owing to the maturity of the market, the North American clients are…
  • Provider Compendium
    Aug. 21, 2019

    The Managed Service Provider (MSP) – Service Provider Profile Compendium 2019 provides accurate, comprehensive, and fact-based snapshots of service providers in the MSP market. The study provides a detailed profile of each MSP service provider assessed,…
  • PEAK Matrix®
    June 28, 2019

    The global Managed Service Provider (MSP) market is undergoing tremendous change owing to buyer requirements for more strategic solutions. In additional to the traditional temporary labor, buyers are increasingly relying on their service providers to manage…
  • PEAK Matrix®
    June 28, 2019

    The RPO market in North America witnessed tremendous growth in 2018, as the market saw a significant uptick in activity across buyer segments and industries. The competitive environment in the North American RPO market is quite…
  • April 25, 2019

    Everest Group is proud to once again be named the Strategic Partner of NASSCOM's 9th annual Global Capability Centers Conclave, held in Bangalore on April 25 and 26, 2019. Everest Group leaders H. Karthik and Eric…
  • Viewpoint
    March 29, 2019

    Organizations around the world are weathering through a perfect storm characterized by talent shortages, high attrition rates, and changing expectations of the millennial generation. As organizations’ struggle to keep up with their sourcing requirements, employer branding…

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