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Given the current unrest in the Middle East and Africa (MEA) region, Egypt can potentially be a reliable choice for businesses seeking stability. Egypt’s support for US interests and its impartial stance in conflicts make it…
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Everest Group proudly participated in three noteworthy global sustainability events in Manhattan this September: Climate Week NYC, the 78th session of the UN General Assembly (UNGA 78), and the Clinton Global Initiative (CGI) annual meeting. These…
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LinkedIn Live Oct. 19, 2023
The Road to GBS/GCC Leadership: Perspectives from Executive Search | LinkedIn Live
There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry. The qualities that define the GBS/GCC leadership role and the path to promotion have become increasingly… -
On October 7, 2023, Hamas, a Palestinian group based in Gaza, launched an unexpected attack on Israel. In response, the Israeli government declared war and mobilized its forces, leading to a surge of turmoil in the…
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Global Capability Centers (GCCs) / Global Business Services (GBS) organizations are now key strategic partners for enterprises, driving business impact beyond cost savings and operational improvement. Yet, challenges remain in establishing ownership and accountability, reducing hand-offs…
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Location Spotlight Sep. 28, 2023
Location Spotlight – Indonesia
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the… -
In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group's Eric Simonson, Managing Partner, and Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September…
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Location Spotlight Sep. 06, 2023
Location Spotlight – Estonia
Everest Group’s Location Spotlight reports provide a crisp and insightful assessment of both established and emerging/next-wave global services delivery locations, categorized by country and city. The reports help global sourcing practitioners and location strategy professionals stay… -
Market Insights™ Aug. 23, 2023
Parul Jain
Vice PresidentEuropean Languages Availability Across the Globe | Market Insights™
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Event Aug. 17, 2023
Masterclass in Managing Your Locations Portfolio and Workforce Strategies | Webinar
Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape? Watch this webinar as Everest Group experts deliver… -
Thematic Report Aug. 17, 2023
Webinar Deck: Masterclass in Managing Your Locations Portfolio and Workforce Strategies
Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape? Watch this webinar as Everest Group experts deliver… -
LinkedIn Live Aug. 10, 2023
Rita N. Soni
Principal Analyst
Parul Jain
Vice President
Nagia El Haraki
Ramy Kato
Sherine El Sherif
Locations and Talent Strategy – Let’s Talk – Destination Egypt | LinkedIn Live
Watch this LinkedIn Live session as our team of locations experts explore Egypt as a potential global services delivery destination. They are joined by on-the-ground experts in Egypt from _VOIS and PepsiCo, offering their firsthand experiences… -
The services industry is experiencing multiple microtrends in the APAC region, including the emergence of new service delivery locations, the advent of generative AI, the race to cloud modernization, the growing significance of ESG practices, and…
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Location Spotlight July 31, 2023
Location Spotlight – Turkey
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition… -
Marketing has undergone a substantial transformation brought on by the adoption of digital technologies; however, support service delivery models have not kept up with the pace of change. GBS and GCC organizations can play a pivotal…
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VIRTUAL ROUNDTABLE The Evolution of Sourcing in APAC - How to Plan for APAC's Evolving Outsourcing and Service Delivery Landscape August 2, 2023 | 11:00 AM IST | 1:30 PM SGT | 2:30 PM JST |…
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Market Insights™ June 15, 2023
Parul Jain
Vice President
Azaan Nazer
Senior AnalystMalaysia - At a Glance | Market Insights™
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EVENT NASSCOM GCC CONCLAVE 2023: UPGRADE YOUR CX-GAME WITH NEW AGE TECH! June 1, 2023 Everest Group's Managing Partner, Eric Simonson, will chair a session titled, Upgrade Your CX Game with New-age Tech!, on June 1. The…
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Market Insights™ May 16, 2023
European Languages Availability Across the Globe | Market Insights™
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State of the Market April 11, 2023
Risk Watch 2023: Tracking Risks in a Volatile and Uncertain World of Global Services Delivery
The Global Locations State of the Market Report 2023 interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts –…
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