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  • Market Insights™
    Aug. 23, 2023

  • Event
    Aug. 17, 2023

    Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape? Watch this webinar as Everest Group experts deliver…
  • Thematic Report
    Aug. 17, 2023

    Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape? Watch this webinar as Everest Group experts deliver…
  • LinkedIn Live
    Aug. 10, 2023

    Watch this LinkedIn Live session as our team of locations experts explore Egypt as a potential global services delivery destination. They are joined by on-the-ground experts in Egypt from _VOIS and PepsiCo, offering their firsthand experiences…
  • Event
    Aug. 02, 2023

    The services industry is experiencing multiple microtrends in the APAC region, including the emergence of new service delivery locations, the advent of generative AI, the race to cloud modernization, the growing significance of ESG practices, and…
  • Location Spotlight
    July 31, 2023

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Event
    July 05, 2023

    VIRTUAL ROUNDTABLE The Evolution of Sourcing in APAC - How to Plan for APAC's Evolving Outsourcing and Service Delivery Landscape August 2, 2023 | 11:00 AM IST | 1:30 PM SGT | 2:30 PM JST |…
  • Market Insights™
    June 15, 2023

  • Market Insights™
    May 16, 2023

  • State of the Market
    April 11, 2023

    The Global Locations State of the Market Report 2023 interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts –…
  • Location Spotlight
    March 24, 2023

    Everest Group’s Location Spotlight reports provide a concise, and insightful assessment of both established and emerging/next-wave global services delivery locations, categorized by country and city. The reports enable global sourcing practitioners and location strategy professionals to…
  • Thematic Report
    March 23, 2023

    Globalization has led businesses to expand their operations to different parts of the world. In this context, effective communication with customers in their native language has become increasingly important. Although English is widely regarded as the…
  • Event
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • Webinar Deck
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…
  • Event
    Feb. 28, 2023

    In the past, GBS organizations have displayed resilience – tackling the ongoing pandemic and intensified talent war.  For 2023, GBS organizations must maintain this "persevere" mindset and continue alignment with CEO mandates. In this on-demand webinar,…
  • Thematic Report
    Feb. 28, 2023

    In the past, GBS organizations have displayed resilience – tackling the ongoing pandemic and intensified talent war. For 2023, GBS organizations must maintain this “persevere” mindset and continue alignment with CEO mandates. In this webinar, our…
  • Location Spotlight
    Jan. 31, 2023

    Everest Group’s Location Spotlight reports providing a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Executive Briefs
    Jan. 27, 2023

    This Executive Brief is available only to Outsourcing Excellence members. For information on membership, please contact us In 2021 and 2022, the global services market experienced significant growth across geographies, driven by factors such as strong…
  • LinkedIn Live
    Jan. 25, 2023

    Over the last decade, IT-BP services delivery from Latin America (LATAM) experienced a major boost as the location became a sought-after nearshore destination for companies in the US and Canada . While time zones and cultural…
  • Location Spotlight
    Jan. 23, 2023

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…

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