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Showing 236 results
  • Thematic Report
    Jan. 15, 2024

    Everest Group’s Service Provider Compass reports provide multiparameter insights into providers’ presence, scale, and prominence for leading services in major delivery locations worldwide. These studies rely on secondary research and emphasize scale, delivery presence, internal brand…
  • Location Spotlight
    Dec. 21, 2023

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Blog
    Nov. 06, 2023

    Given the current unrest in the Middle East and Africa (MEA) region, Egypt can potentially be a reliable choice for businesses seeking stability. Egypt’s support for US interests and its impartial stance in conflicts make it…
  • Viewpoint
    Oct. 18, 2023

    On October 7, 2023, Hamas, a Palestinian group based in Gaza, launched an unexpected attack on Israel. In response, the Israeli government declared war and mobilized its forces, leading to a surge of turmoil in the…
  • Event
    Sep. 29, 2023

    Global Capability Centers (GCCs) / Global Business Services (GBS) organizations are now key strategic partners for enterprises, driving business impact beyond cost savings and operational improvement. Yet, challenges remain in establishing ownership and accountability, reducing hand-offs…
  • Location Spotlight
    Sep. 28, 2023

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the…
  • Location Spotlight
    Sep. 06, 2023

    Everest Group’s Location Spotlight reports provide a crisp and insightful assessment of both established and emerging/next-wave global services delivery locations, categorized by country and city. The reports help global sourcing practitioners and location strategy professionals stay…
  • Market Insights™
    Aug. 23, 2023

  • Event
    Aug. 17, 2023

    Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape? Watch this webinar as Everest Group experts deliver…
  • Thematic Report
    Aug. 17, 2023

    Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape? Watch this webinar as Everest Group experts deliver…
  • LinkedIn Live
    Aug. 10, 2023

    Watch this LinkedIn Live session as our team of locations experts explore Egypt as a potential global services delivery destination. They are joined by on-the-ground experts in Egypt from _VOIS and PepsiCo, offering their firsthand experiences…
  • Event
    Aug. 02, 2023

    The services industry is experiencing multiple microtrends in the APAC region, including the emergence of new service delivery locations, the advent of generative AI, the race to cloud modernization, the growing significance of ESG practices, and…
  • Location Spotlight
    July 31, 2023

    Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition…
  • Event
    July 05, 2023

    VIRTUAL ROUNDTABLE The Evolution of Sourcing in APAC - How to Plan for APAC's Evolving Outsourcing and Service Delivery Landscape August 2, 2023 | 11:00 AM IST | 1:30 PM SGT | 2:30 PM JST |…
  • Market Insights™
    June 15, 2023

  • Market Insights™
    May 16, 2023

  • State of the Market
    April 11, 2023

    The Global Locations State of the Market Report 2023 interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts –…
  • Location Spotlight
    March 24, 2023

    Everest Group’s Location Spotlight reports provide a concise, and insightful assessment of both established and emerging/next-wave global services delivery locations, categorized by country and city. The reports enable global sourcing practitioners and location strategy professionals to…
  • Thematic Report
    March 23, 2023

    Globalization has led businesses to expand their operations to different parts of the world. In this context, effective communication with customers in their native language has become increasingly important. Although English is widely regarded as the…
  • Event
    March 14, 2023

    In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets…

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