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  • PEAK Matrix®
    Dec. 09, 2022

    The concept of open banking is no longer restricted to payment services. Open finance has widened its scope to include mortgages, wealth management, insurance, savings, and capital markets. These use cases are giving rise to concepts…
  • PEAK Matrix®
    Dec. 08, 2022

    Global macroeconomic conditions, evolving customer preferences, supply-chain disruptions, regulatory scrutiny, and transforming operating models are driving Banking and Financial Services (BFS) firms to build resilient, scalable, and flexible risk management and regulatory reporting IT and technology…
  • PEAK Matrix®
    Nov. 22, 2022

    The wealth management industry has massively changed in the past few years due to the democratization of wealth management services, generational wealth transfer, rise of unconventional asset classes, and increased demand for hyper-personalized services. Next-generation investors…
  • Thematic Report
    Nov. 04, 2022

    As the world economy grapples with inflationary pressure, interest rate hikes, and geo-political tensions, banking enterprises are under tremendous pressure to maintain their top and bottom lines. Going forward, treasury functions such as cashflow forecasting and…
  • State of the Market
    Oct. 27, 2022

    The market volatility brought by the pandemic and recent economic sanctions on Russia have increased inflationary pressures. At the same time, buy-side firms’ assets under management have grown significantly, while sell-side firms’ business volumes have increased.…
  • Thematic Report
    Oct. 20, 2022

    A changing market landscape, a recovering global economy, increasing price volatility, and the growing need for digital operations are currently shaping the market ecosystem for the investment banking sell-side business. Growing market consolidation, IPOs through Special…
  • Sep. 30, 2022

    Low code/no code development holds promise for banking, financial services, and insurance (BFSI) firms to gain agility and cost-effectively build innovative technology solutions – without needing professional developers who are in short supply. Learn about the…
  • State of the Market
    Sep. 08, 2022

    Changing customer preferences, demand for digital experiences, and competition from FinTechs are impacting banks’ digital strategies and transformation initiatives. Furthermore, with the global economy recovering from the pandemic, supply chain disruptions due to the Russia-Ukraine conflict,…
  • Thematic Report
    Sep. 07, 2022

    The global Banking and Financial Services (BFS) industry is looking at IT modernization and digital transformation as ways to tackle the impending recession, shrinking profitability during the economic slowdown, rising competition, and changing customer demand. The…
  • State of the Market
    Sep. 05, 2022

    Globally, banking-as-a-product is fast evolving to banking-as-a-lifestyle, though different markets are at different maturity stages in this evolution journey. Hyper-personalization is a key characteristic of this evolution. The embedded finance wave has eased the way for…
  • LinkedIn Live
    March 10, 2022

    March 10, 2022 | 8:30 AM CST | 9:30 AM EST | 2:30 GMT | 8 PM IST The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such…
  • Event
    March 03, 2022

    Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country's eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also…
  • Webinar Deck
    June 29, 2021

    On June 29, Everest Group hosted a webinar titled, "Creating a Skilling Strategy for the Future in Your GBS Organization." Global Business Services (GBS) organizations are evolving to become global hubs that house deep-domain expertise and…
  • Webinar Deck
    Dec. 10, 2020

    On December 10, Everest Group hosted a webinar titled, "2021 Outlook: Recalibrating for Resilience." This annual, much-anticipated webinar revealed the results of the 2021 Key Issues Study focused on global sourcing. This year, Everest Group was…
  • Viewpoint
    June 26, 2020

    Fast-evolving customer needs and increasing pressure on margins are driving enterprises to focus on agility, process efficiency, and precision. For decades, enterprises have leveraged offshoring, automation, and cost optimization to improve organizational efficiencies. As the benefits…
  • Webinar Deck
    June 23, 2020

    On June 23, Everest Group hosted a webinar titled, "Scaled and Sustainable: How to Plan Your Global Business Services WFH Strategy." The future is now for Work From Home (WFH). While WFH is not a new…
  • Thematic Report
    May 28, 2020

    Global Business Services (GBS) organizations typically span multiple locations and, accordingly, reflect the norms and experiences of different cultures and geographies. Due to the natural evolution of multi-location organizations, it is common that they develop somewhat…
  • Webinar Deck
    May 19, 2020

    On May 19, Everest Group hosted a webinar titled, "What Next? Adjusting Your Workforce Strategies to Address Tomorrow’s Global Economy." To say that 2020 has been a turbulent year is an understatement. While the COVID-19 pandemic…
  • Webinar Deck
    April 30, 2020

    On April 30, Everest Group moderated a webinar titled, "Webinar Deck: Corporate Resilience: Practical Approaches and New Management Mindsets." Executive leaders across the global business community have quickly addressed the immediate needs of their organizations related…
  • Viewpoint
    March 20, 2020

    As the world’s attention has increasingly turned towards the COVID-19 virus over the course of 2020, most shared services organizations have already triggered their business continuity plans and adjusted their operations. The uncertainty associated with a…

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