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  • Event
    Sep. 19, 2024

    Join Everest Group Partner Yugal Joshi for a webinar titled Realizing the Gen AI Journey in Modern Organizations where he'll feature in a panel of experts to explore the latest trends in generative AI adoption and…
  • Thematic Report
    Sep. 13, 2024

    The rise in Artificial Intelligence (AI) and gen AI adoption has cast the spotlight on technology infrastructure’s demand to support AI workloads. AI workloads can put considerable strain on IT infrastructure, placing huge demands on data,…
  • Event
    Sep. 06, 2024

    Generative AI (gen AI) is growing in popularity and is rapidly reshaping the cybersecurity landscape with its innovative capabilities. This webinar, drawing from current advancements and Everest Group’s recent research, provided cybersecurity buyers and service providers…
  • PEAK Matrix®
    Sep. 06, 2024

    Data, Analytics, and AI (DAAI) services are transforming Retail and Consumer Packaged Goods (RCPG) enterprises by enhancing operations and improving customer experiences. Data services integrate and manage data from various sources, ensuring accuracy and security, while…
  • Thematic Report
    Sep. 05, 2024

    Generative AI (gen AI) is growing in popularity and is rapidly reshaping the cybersecurity landscape with its innovative capabilities. This webinar, drawing from current advancements and Everest Group’s recent research, provided cybersecurity buyers and service providers…
  • Provider Compendium
    Aug. 21, 2024

    While industry-specific cloud solutions serve business-specific needs, Salesforce’s focus has shifted to a unified customer view with Einstein Analytics and Customer 360 with evolving enterprise expectations. AI and ML integration has further boosted Salesforce’s automation, personalization,…
  • State of the Market
    Aug. 13, 2024

    Small and Midsize Enterprises (SMEs) are adopting Microsoft Business Applications to transform their operations, gain visibility, and manage end-to-end processes, including modernizing their customer experiences. In contrast, large enterprises leverage Microsoft Business Applications to strengthen their…
  • Market Insights™
    Aug. 12, 2024

  • Thematic Report
    Aug. 08, 2024

    Over the past few years, Salesforce has transformed from a pure-play CRM platform to a comprehensive suite of applications, empowering enterprises. The company has shifted its focus to providing a more integrated and comprehensive customer view…
  • Market Insights™
    July 19, 2024

  • PEAK Matrix®
    July 17, 2024

    While industry-specific cloud solutions serve business-specific needs, Salesforce's focus has shifted to a unified customer view with Einstein Analytics and Customer 360 with evolving enterprise expectations. AI and ML integration has further boosted Salesforce’s automation, personalization,…
  • Thematic Report
    July 16, 2024

    In 2023, IT services and technology providers faced difficulties aligning with retail and Consumer Packaged Goods (CPG) enterprises’ expectations, resulting in a decline in client satisfaction scores when compared with 2022. Client satisfaction is essential in…
  • Event
    June 20, 2024

    Catch Everest Group Partner, Yugal Joshi, at Zones Technology Forum 2024 as he joins the opening keynote panel discussion for a virtual roundtable, Navigating the AI-First Landscape: Transforming IT Infrastructure for Tomorrow. He will share his…
  • Tech Launch Perspective
    June 20, 2024

    At its Sapphire event in Orlando, Florida on June 3-5, 2024, SAP announced the release of new features for its cloud ERP and Joule offering. This release strengthens SAP’s cloud and generative AI capabilities across industries…
  • Thematic Report
    June 20, 2024

    SAP’s mid-market services market has made a significant impact, contributing over US$10 billion and growing at a double-digit rate year-over-year. The launch of SAP BTP, RISE with SAP, and GROW with SAP has fueled this momentum,…
  • State of the Market
    June 18, 2024

    Amid macroeconomic uncertainties and margin pressures, Retail and Consumer Packaged Goods (RCPG) enterprises prioritize technology investments aimed at balancing operational efficiencies and consumer experiences. Enterprises are adopting digital strategies to boost their competitive advantages, streamline processes,…
  • State of the Market
    June 10, 2024

    Application transformation has become vital for enterprises due to dynamic customer expectations and the rising demand for better productivity and efficiency. As a result, enterprises are adopting innovative technologies to achieve tangible benefits, particularly amid economic…
  • Thematic Report
    May 31, 2024

    In 2024, gen AI emerges as a vital technology, enhancing capabilities of enterprises and providers in the application services sector. Enterprises are embedding gen AI in applications to drive operational efficiency, foster business innovation, and drive…
  • Provider Compendium
    May 27, 2024

    SAP’s mid-market services market contributed over US$10 billion, posting double-digit YoY growth. Since the launch of SAP BTP, RISE with SAP, and GROW with SAP programs, momentum is growing for Small and Mid-sized Businesses (SMBs) to…
  • Viewpoint
    May 21, 2024

    In the post-pandemic era, customer-centricity takes precedence, fueled by rapid advances in technology and shifting customer expectations. The Energy and Utilities (E&U) industry, traditionally focused on operations and infrastructure, now faces a paradigm shift toward prioritizing…

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