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  • State of the Market
    Sep. 06, 2017

    As banks embark on the digital transformation journey, they will move from a banking-as-a-product model to banking-as-a-service model. Signs of this transformation can already be witnessed in Europe, where the Payment Service Directive II (PSD2) has…
  • Thematic Report
    Aug. 31, 2017

    Macro-economic uncertainty, regulatory pressure, and evolving customers’ demands are driving profitability pressures in Banking and Financial Services enterprises (BFS). BFS enterprises are taking a digital-first approach to their business models, revisiting and redefining the way they…
  • Viewpoint
    Aug. 23, 2017

    As part of our ongoing BFSI IT research, Everest Group conducted a deep dive study of the digital rotation journeys of the top U.S. banks such as Bank of America, JP Morgan & Chase, U.S. Bank,…
  • Viewpoint
    July 14, 2017

    In the last year, no industry conference or trends forecast in the banking sector was complete without the mention of Blockchain technology and its potential benefits to revolutionize the banking industry by reducing costs of transactions…
  • Thematic Report
    July 14, 2017

    India is one of the world’s largest offshore engineering services delivery locations, both for service providers and Global In-house Centers (GICs). Currently, GICs based in India employ ~230,000 FTEs, engaged in a variety of engineering services.…
  • PEAK Matrix®
    June 30, 2017

    Uncertainty in the geopolitical and macroeconomic environment, changing regulatory landscape, sluggish growth, and threat from next-generation financial technology firms (FinTech’s) revolutionizing customer experience and offering differentiated services are the key challenges being faced by capital markets…
  • Thematic Report
    June 30, 2017

    Increasing levels of interaction and intelligence built into machines, tools, and devices is creating a “new paradigm”- the age of human-machine nexus. Technology is moving to a state of “omnipresence” and multiple ambient technology components are…
  • PEAK Matrix®
    June 30, 2017

    The banking industry is undergoing transition, triggered by rapidly-changing customer demands, challenging operating environment, and disruption in technologies. Banking in the future will no longer be dependent on branches and will be ubiquitous through multiple digital…
  • Thematic Report
    May 31, 2017

    Global enterprises are investing in enhancing their Quality Management (QM) efforts in their pursuit to research and engineer products of utmost quality that meet global standards in their field. Superior quality of products act as a…
  • Thematic Report
    May 31, 2017

    Enterprises are realigning their quality management efforts to meet their business objectives and drive competitive advantage. They are using global sourcing of quality management services as a lever to meet the challenges of high cost, time-to-market,…
  • Thematic Report
    May 26, 2017

    The insurance industry has not witnessed any revenue breakthrough product in the past few years. At the same time, legacy infrastructure and resistance to change traditional business processes has fundamentally slowed down the ability of insurers…
  • Thematic Report
    May 22, 2017

    Cutting-edge technologies, new payment methods, and the adoption of digital channels are changing the way transactions are being conducted. A new breed of players including FinTech startups, established technology giants, as well as merchants and retailers…
  • PEAK Matrix®
    Jan. 29, 2017

    Enterprises in the insurance industry are reviewing their business strategies in the wake of uncertain macroeconomic conditions, destabilizing socio-political instances, and dynamic customer expectations. In order to address these challenges, insurers are looking to identify service-level…
  • PEAK Matrix®
    Jan. 19, 2017

    Enterprises in the insurance industry are reviewing their business strategies in the wake of uncertain macroeconomic conditions, destabilizing socio-political instances, and dynamic customer expectations. As they march against the industry headwinds, they are looking to improve…
  • PEAK Matrix®
    Dec. 27, 2016

    The need to deliver personalized services, manage dynamic regulatory environment and emerging risks, and contain costs are driving the adoption of big data & analytics in the global banking industry. Banks are geared up to process…
  • Viewpoint
    Dec. 21, 2016

    Financial services firms engage with a number of third parties including outsourcing vendors. Some of the reasons for this are cost containment, access to talent pool, improving time-to-market, and adopting technology solutions. Third-party vendors play a…
  • State of the Market
    Dec. 15, 2016

    Market uncertainty & volatility, increasing competitive pressures, rising regulatory demands, heightened customer expectations, and increasing threat from new entrants are some of the key challenges faced by insurance firms today. In such a non-conducive environment, shareholder…
  • PEAK Matrix®
    Nov. 30, 2016

    Heightened customer expectations, stagnant growth, limited product differentiation, increasing threat from new entrants, and the stringent regulatory environment are the key challenges faced by insurers today. In addition to these industry headwinds, insurers are feeling the…
  • Thematic Report
    Nov. 22, 2016

    Engineering Services and Research and Development (ER&D) industry is at the cusp of transformation, driven by the evolving customer demand and technology disruptions. Enterprises are increasingly focusing on developing ER&D products that can integrate into the…
  • Thematic Report
    Nov. 18, 2016

    Increase in regulations, since the financial crisis of 2008, have put significant constraints on the ability of BFSI enterprises to innovate and adopt digital technologies. Evolving customer needs, pervasiveness of digital technologies such as cloud, social,…

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