• Thematic Report
    May 29, 2018

    In today’s world of continuously evolving technology landscape and intensifying competition, Research and Development (R&D) activities are playing an increasingly significant role than ever before for businesses to stay innovative, sustainable, and ready for the challenges…
  • Blog
    May 24, 2018

    Everest Group recently conducted a study with 55 banking and financial services firms to evaluate their digital capabilities in areas including strategy, organization and talent, process transformation, technology adoption, and innovation. Here are the primary insights…
  • Blog
    May 17, 2018

    Advances in new digital technologies, the emergence of new competitors, new sourcing models, and changing customer expectations are dramatically changing the type of IT skills enterprises across industry verticals require. And, with new service delivery paradigms…
  • Insurers are rethinking their business ethos to become protectors instead of payers. The insurer of the future is aiming to develop a customer-centric value proposition. Carriers are looking at developing innovative products that are contextualized to…
  • Viewpoint
    May 02, 2018

    Engineering services has emerged as the fastest growing segment of the global services industry. Semiconductor industry has been witnessing a significant rise in Engineering and R&D (ER&D) spending over the last few years with IoT as…
  • State of the Market
    May 01, 2018

    In looking to the future, insurers are rethinking their business philosophy and developing a customer-centric value proposition, positioning themselves as protectors more than payers. As part of this process, they are looking to develop innovative, contextualized…
  • Viewpoint
    April 25, 2018

    Across industries, technology-led disruption is expected to give rise to new talent models. Technology themes such as data management & analytics, omnichannel customer experience, and cloud are expected to dominate near-term demand. Cybersecurity, Service-Oriented Architecture (SOA)-based…
  • State of the Market
    April 20, 2018

    Evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth, and the threat from next-generation Financial Technology firms (FinTechs) are the key challenges being faced by capital markets enterprises. These challenges have forced them to…
  • State of the Market
    April 20, 2018

    Evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth, and the threat from next-generation Financial Technology firms (FinTechs) are the key challenges being faced by capital markets enterprises. These challenges have forced capital markets…
  • State of the Market
    April 20, 2018

    Evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth, and the threat from next-generation Financial Technology firms (FinTechs) are the key challenges being faced by capital markets enterprises. These challenges have forced them to…
  • Thematic Report
    April 13, 2018

    Banking and Financial Services (BFS) firms are looking to create a secured, ubiquitous, personalized, easy, and responsive stakeholder experience. The pivot to digital-first transactions is pushing the BFS firms to invest in modernizing their IT infrastructure.…
  • Thematic Report
    April 05, 2018

    The wave of digitalization in the supply chain domain is striking so aggressively that it is becoming difficult to assimilate and keep pace with. Disruptive technologies in the physical world – e.g., next-generation robotics and autonomous…
  • Thematic Report
    March 29, 2018

    Traditional manufacturing is witnessing the fourth industrial revolution, commonly referred to as Industry 4.0, with the advent of technologies such as Internet of Things (IoT), cognitive computing, and big data analytics. Additive manufacturing (commonly known as…
  • Viewpoint
    March 23, 2018

    Open banking is defined as exposing of data and services by banks to third-parties and customers via APIs. Regulations, evolving customer demands, and market pressures including increased competition from FinTechs are pushing Banking and Financial Services…
  • At a NASSCOM-hosted event earlier this year, I moderated a roundtable discussion on “Blockchain: Looking beyond the hype” among executives from 20+ GICs. The discussion quickly elevated from the “what” to the “how and how not”…
  • Pinnacle Model®
    March 12, 2018

    The rise of consumer orientation toward next-generation digital technologies has changed the role of enterprise IT from a cost center to a new-found revenue center for insurance firms. Digital is needed for survival in this fast-evolving…
  • Pinnacle Model®
    March 12, 2018

    Technology disruption, rise of millennials, and competitive marketplace are leading to disintermediation in the value chain and business model of traditional banks. To keep pace with the digital change, banks are aligning with digital-first operating models,…
  • In 2015, Denver-based Chipotle Mexican Grill suffered a major crisis with an E. coli outbreak that left 55 customers ill. Sales plummeted, news stories and investigations shattered its reputation, and the restaurant chain’s share price dropped…
  • Thematic Report
    Jan. 25, 2018

    The global technology landscape is evolving with the advent of new technology themes and the increasing focus on consumer-centric solutions. In this era of “software-defined”, software is gaining precedence in terms of creating a differentiated value…
  • Dec. 22, 2017

    Disruption in technology is leading to disintermediation in the banking value chain and business model. FinTechs, non-traditional financial service providers, and neo-digital banks are developing new products, services, and business models, impacting front- to back-office functions…

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