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  • Viewpoint
    Feb. 25, 2022

    The lending industry stands at an inflection point due to technology advances in lending and the changing macroeconomic scenario. Changing customer preferences and the rise of non-bank lenders are further impacting lenders’ profitability and market share.…
  • Provider Compendium
    Feb. 04, 2022

    Increasing pressure on the margins, the loss of market share to neo-banks, constantly changing regulatory landscape, and the burden to deliver improved customer experiences are driving banking and financial services firms to modernize their internal legacy…
  • Provider Compendium
    Jan. 28, 2022

    The consumer lending industry has seen massive shifts in the past decade due to technology advances and ever-changing customer expectations. Internet and smart phone penetration has forced banks and financial institutions to shift from a traditional…
  • PEAK Matrix®
    Dec. 17, 2021

    Increasing margin pressures, the loss of market share to neo banks, a constantly changing regulatory landscape, and the burden to deliver improved customer experiences are driving banking and financial services firms to modernize their internal legacy…
  • PEAK Matrix®
    Dec. 10, 2021

    The consumer lending industry has seen massive shifts in the past decade due to technology advances and ever-changing customer expectations. Internet and smart phone penetration has forced banks and financial institutions to shift from a traditional…
  • Viewpoint
    Nov. 18, 2021

    The US retirement plan industry is evolving rapidly, with factors such as demographic shifts, alternative employment options, participants’ changing financial needs, and regulatory changes impacting plan providers’ business priorities. Plan providers face unique challenges as they…
  • Viewpoint
    Sep. 30, 2021

    Banking and Financial Services (BFS) enterprises have accelerated cloud transformation initiatives in an attempt to make their business operations more resilient, scalable, and competitive in light of non-traditional entrants offering financial services. Success in this market…
  • Thematic Report
    July 23, 2021

    Capital markets firms are seeing a wave of disruption due to an increase in digital assets, the demand for self-service and personalized experiences, and threat from new competitors. They are seeking ways to adapt and innovate…
  • Viewpoint
    May 06, 2021

    The consumer lending industry is poised to see significant growth on the back of pent-up demand, which has started getting released to make up for low consumption during the pandemic. Consumer behavior has changed dramatically in response…
  • State of the Market
    Sep. 30, 2020

    Lending firms are consolidating systems across disparate platforms for each product line, as they realize the limitations of siloed data and technology, which act as a roadblock for unified experiences and a single customer view. In…
  • PEAK Matrix®
    June 28, 2019

    The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
  • Viewpoint
    May 02, 2018

    Engineering services has emerged as the fastest growing segment of the global services industry. Semiconductor industry has been witnessing a significant rise in Engineering and R&D (ER&D) spending over the last few years with IoT as…
  • Thematic Report
    Aug. 31, 2017

    Macro-economic uncertainty, regulatory pressure, and evolving customers’ demands are driving profitability pressures in Banking and Financial Services enterprises (BFS). BFS enterprises are taking a digital-first approach to their business models, revisiting and redefining the way they…
  • Viewpoint
    July 14, 2017

    In the last year, no industry conference or trends forecast in the banking sector was complete without the mention of Blockchain technology and its potential benefits to revolutionize the banking industry by reducing costs of transactions…
  • Thematic Report
    May 22, 2017

    Cutting-edge technologies, new payment methods, and the adoption of digital channels are changing the way transactions are being conducted. A new breed of players including FinTech startups, established technology giants, as well as merchants and retailers…
  • Thematic Report
    Nov. 18, 2016

    Increase in regulations, since the financial crisis of 2008, have put significant constraints on the ability of BFSI enterprises to innovate and adopt digital technologies. Evolving customer needs, pervasiveness of digital technologies such as cloud, social,…

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