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  • Market Insights™
    Jan. 22, 2025

  • Thematic Report
    Jan. 13, 2025

    Enterprises are increasingly adopting advanced tools for supplier risk management to gain greater visibility into risk factors, ensure compliance with regulatory standards, and proactively mitigate supplier-related risks. These technology tools, with their precision, efficiency, and responsiveness,…
  • Provider Compendium
    Dec. 16, 2024

    The healthcare payer outsourcing market is rapidly evolving as payers strive to enhance efficiency, control costs, meet member expectations, and navigate complex regulations. With a growing focus on member-centricity and streamlined core administrative processes, Business Process…
  • Executive Briefs
    Dec. 16, 2024

    Since the inception of Global Business Services (GBS), organizations have been refining their resourcing models, balancing in-house operations, outsourcing, or a hybrid resourcing approach. This hybrid model strategically combines the strengths of in-house and outsourced resources,…
  • Accelerator
    Dec. 03, 2024

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group's accelerator report is essential for sourcing leaders navigating the ever-evolving supplier diversity landscape. It highlights supplier diversity as…
  • LinkedIn Live
    Nov. 06, 2024

    Is Business Process as a Service (BPaaS) the next frontier in healthcare payer outsourcing transformations? The urgent need for integrated operations for healthcare payers is skyrocketing , with rising costs and ever-more complex regulatory requirements leading…
  • PEAK Matrix®
    Sep. 26, 2024

    The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers' need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations. As the industry shifts toward member-centricity and robust core administrative processes,…
  • Event
    Aug. 13, 2024

    Managing supplier risk has become more critical than ever. The increasing complexity of global supply chains and the need for greater transparency and compliance have now made it essential for organizations to adopt advanced supplier risk…
  • Thematic Report
    Aug. 13, 2024

    Managing supplier risk has become more critical than ever. The increasing complexity of global supply chains and the need for greater transparency and compliance have now made it essential for organizations to adopt advanced supplier risk…
  • Market Insights™
    Aug. 09, 2024

  • Accelerator
    July 29, 2024

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us In a constantly evolving world, value-driven business is a key driver for long-term success. Enterprises are increasingly embracing a triple-bottom-line…
  • Viewpoint
    May 02, 2024

    The healthcare industry is transforming rapidly, driven by rising costs, stricter regulations, and a growing emphasis on member experience. This pressure highlights the need for healthcare payers to improve efficiency and effectiveness, especially in light of…
  • Event
    March 28, 2024

    For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity,…
  • Viewpoint
    March 15, 2024

    Healthcare payers have long prioritized member experience, investing significantly to improve customer satisfaction. However, their approach has often been incremental, rather than transformative, leading to a notable gap between customer expectations and the actual experience provided.…
  • Market Insights™
    Jan. 02, 2024

  • Accelerator
    Dec. 12, 2023

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group’s upcoming market report comprehensively explores supplier diversity, aiming to provide sourcing leaders and diversity champions with essential insights…
  • Event
    Nov. 15, 2023

    Join industry thought leaders and stakeholders for an engaging virtual roundtable discussion on how to drive meaningful impact in outsourced services spend through digitalization and modern sourcing practices. Attendees will discuss best practices for effectively measuring…
  • LinkedIn Live
    Nov. 02, 2023

     As businesses expand globally, diversity in supply chains becomes critical for competitiveness, risk mitigation, and meeting societal demands for inclusion and social responsibility. Watch this LinkedIn Live as our expert analysts explore the global landscape of…
  • Provider Compendium
    Sep. 26, 2023

    Healthcare Payer Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 29 service providers, including their scale of operations, company overview, recent developments, key delivery locations, major clients, technological solutions, and Everest Group’s PEAK Matrix®…
  • PEAK Matrix®
    June 23, 2023

    The healthcare industry constantly evolves, requiring organizations to continuously adapt and enhance their capabilities to stay competitive. The shift toward value-based care has presented various opportunities such as telehealth, population data analytics, remote patient monitoring, commercial…

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