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  • Thematic Report
    May 31, 2024

    In 2024, gen AI emerges as a vital technology, enhancing capabilities of enterprises and providers in the application services sector. Enterprises are embedding gen AI in applications to drive operational efficiency, foster business innovation, and drive…
  • Conference
    May 30, 2024

    Everest Group attended nasscom GCC Conclave 2024 and returned as a Strategic Partner for the event. During the event, Everest Group hosted the roundtable: Borderless Aspirations and Beyond: GCC Leadership and Organizational Evolution Dynamics. In this…
  • In the News
    April 29, 2024

    Data challenges, tech debt, and talent shortages are among the issues that can derail your IT org’s work on high-value initiatives. “Talent — or the lack of it — is a huge, huge issue, and when…
  • Conference
    April 18, 2024

    Everest Group hosted an invitation-only happy hour event in DFW. The evening was an opportunity to network with industry peers in the DFW area. Clients caught up, exchanged ideas, and made new acquaintances, right here in…
  • In the News
    April 04, 2024

    HCL Technologies Ltd is projected to top the charts in revenue growth and profitability among IT services companies in FY24. Chirajeet Sengupta, Managing Partner at Everest Group, concurred, adding there have been “no signs of recovery…
  • Market Insights™
    April 02, 2024

  • LinkedIn Live
    Jan. 24, 2024

    As macroeconomic uncertainty continues to reign, the APAC market is becoming steadily more desirable for global services. With unique talent availability and growth potential, the APAC market could be key for both buyers and providers in…
  • Viewpoint
    Nov. 20, 2023

    The enterprise digital transformation landscape is rapidly evolving, reshaping the way businesses operate and engage with technology. Moreover, digital transformation is not just a technological shift; it involves a holistic reimagining of business models to foster…
  • Blog
    Oct. 26, 2023

    Everest Group proudly participated in three noteworthy global sustainability events in Manhattan this September: Climate Week NYC, the 78th session of the UN General Assembly (UNGA 78), and the Clinton Global Initiative (CGI) annual meeting. These…
  • LinkedIn Live
    Oct. 19, 2023

    There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry. The qualities that define the GBS/GCC leadership role and the path to promotion have become increasingly…
  • Event
    Sep. 18, 2023

    In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group's Eric Simonson, Managing Partner, and Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September…
  • Event
    July 28, 2023

    Marketing has undergone a substantial transformation brought on by the adoption of digital technologies; however, support service delivery models have not kept up with the pace of change. GBS and GCC organizations can play a pivotal…
  • LinkedIn Live
    July 12, 2023

    Generative AI (GAI) is rapidly gaining traction in customer experience (CX), with organizations striving to grab hold of the possibilities, real-world use cases, and what constitutes responsible adoption . Join this LinkedIn Live session as our…
  • Viewpoint
    June 15, 2023

    Enterprises are recognizing the importance of a purpose-led organization that incorporates environmental and social goals within the fabric of its business strategy. Our definition of enterprise purpose encompasses not only environmental and social goals but also…
  • Event
    June 01, 2023

    EVENT NASSCOM GCC CONCLAVE 2023: UPGRADE YOUR CX-GAME WITH NEW AGE TECH! June 1, 2023 Everest Group's Managing Partner, Eric Simonson, will chair a session titled, Upgrade Your CX Game with New-age Tech!, on June 1. The…
  • LinkedIn Live
    April 26, 2023

    Today’s retail and CPG enterprises are facing the dual challenge of adverse macroeconomic conditions and rapidly changing customer behaviors. While macroeconomic factors are putting pressure on input prices and razor-thin margins, shifts in customer behavior are…
  • Event
    April 18, 2023

    The Asia Pacific (APAC) macroeconomic environment has experienced considerable ups and downs; additionally, banking and financial services (BFS) firms are up against the dual challenge of bringing in cost efficiencies while staying current with the latest…
  • Thematic Report
    April 18, 2023

    The Asia Pacific (APAC) macroeconomic environment has experienced considerable ups and downs; additionally, banking and financial services (BFS) firms are up against the dual challenge of bringing in cost efficiencies while staying current with the latest…
  • LinkedIn Live
    March 29, 2023

    The ideal customer experience has shifted as customers opt for more effortless self-driven digital interactions . To meet this need, organizations must eliminate hurdles within the customer experience, making it seamless, simple, and frictionless. In this…
  • In the News
    March 24, 2023

    Indian IT companies are likely to focus on cost optimization going forward, analysts said, after Accenture reported its numbers for the quarter that ended February 28. The company also announced that it is going to lay…

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