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  • Provider Compendium
    Oct. 07, 2022

    Financial Crime and Compliance (FCC) Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 27 FCC operations service providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix®…
  • July 26, 2022

    While nearly all industries are dealing with a talent dearth, the mortgage industry is faced with unprecedented layoffs. Rising interest rates, high housing prices, and a shortage of listings have cooled mortgage and refinance activity from…
  • Thematic Report
    July 23, 2021

    Capital markets firms are seeing a wave of disruption due to an increase in digital assets, the demand for self-service and personalized experiences, and threat from new competitors. They are seeking ways to adapt and innovate…
  • Blog
    May 21, 2021

    The post-pandemic world has created a disparate consumer landscape, with many finding themselves with more disposable income from stimulus checks while others struggle financially. What does it mean for consumer lending? The consumer lending industry is…
  • Viewpoint
    May 06, 2021

    The consumer lending industry is poised to see significant growth on the back of pent-up demand, which has started getting released to make up for low consumption during the pandemic. Consumer behavior has changed dramatically in response…
  • State of the Market
    March 05, 2021

    The continuing COVID-19 crisis has been accompanied by considerable uncertainty and change, leaving the Banking and Financial Services (BFS) industry grappling with several challenges and no direct answers to multiple questions: How will the world shape…
  • Provider Compendium
    Dec. 11, 2020

    Historically, global capital markets firms have been slow in addressing digital disruption, but the COVID-19 pandemic dramatically accelerated their plan for organization-wide digital transformation. Some of the key challenges that capital markets enterprises focused on at…
  • PEAK Matrix®
    Nov. 26, 2020

    While historically, global capital markets firms have been slow in addressing digital disruption, the COVID-19 pandemic has drastically accelerated their plan for organization-wide digital transformation. Muted growth outlook, a complex regulatory landscape, and the need to…
  • State of the Market
    Sep. 30, 2020

    Lending firms are consolidating systems across disparate platforms for each product line, as they realize the limitations of siloed data and technology, which act as a roadblock for unified experiences and a single customer view. In…
  • Thematic Report
    Aug. 04, 2020

    The emergence of a globally connected ecosystem and ambient nature of technology are blurring traditional industry boundaries, with customers demanding seamless experiences to manage their lifestyle and business needs. BigTech firms, such as Amazon, Ant Financial,…
  • State of the Market
    July 28, 2020

    In this research, we carry out a detailed analysis of the banking industry, analyzing the forces shaping the industry’s future, especially in the light of the COVID-19 pandemic. We have highlighted the implications for key banking…
  • State of the Market
    July 08, 2020

    In this research, we carry out a detailed analysis of the buy-side firms in the capital markets industry, analyzing the forces shaping the industry’s future, especially in the light of the COVID-19 pandemic. We highlight the…
  • Provider Compendium
    July 07, 2020

    Banking and Financial Services (BFS) firms are experiencing drastic regulatory changes – the most sweeping since the Volker reforms and the Dodd-Frank Act following the 2008 economic crisis – across cybersecurity, data privacy, enterprise risk, financial…
  • Provider Compendium
    June 30, 2020

    A combination of regulatory push and market forces is driving the adoption of open banking globally, with the aim to enhance customer experience and reinvent product and business models. Banks are embracing open banking to take…
  • PEAK Matrix®
    June 03, 2020

    Banking and Financial Services (BFS) firms are experiencing drastic regulatory changes – the most sweeping since the Volker reforms and Dodd-Frank Act following the 2008 economic crisis – across cybersecurity, data privacy, enterprise risk, financial crime,…

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