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Thematic Report March 13, 2025
Market Vista™: Q1 2025
Market Vista™ Q1 2025 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging… -
LinkedIn Live Feb. 13, 2025
Mapping the Next 2025: The APAC Playbook for IT-BP Success
Watch On LinkedIn Step into the future in this insightful LinkedIn Live with Everest Group experts Hrishi Raj Agarwalla, Vice President, and Ashish Sehdev, Vice President. Join this virtual session as they decode the market shifts… -
Viewpoint Jan. 20, 2025
Mapping 2025 for Services
The global IT-BPS industry navigated a turbulent 2024, characterized by uncertainty and a cautious business climate. Optimizing costs dominated the year’s agenda, driving high deal volumes but delivering limited revenue growth. Although growth trends gained momentum… -
Thematic Report Dec. 23, 2024
Market Vista™: Industry Insights – Banking
Our Banking Global Sourcing Adoption Trends report presents fact-based data and analysis on key trends and developments in global outsourcing for the banking industry. The report examines key developments in offshore locations leveraged for service delivery,… -
Thematic Report Dec. 12, 2024
Market Vista™: Q4 2024
Market Vista™ Q4 2024 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging… -
Webinar Deck Dec. 10, 2024
Webinar Deck: Mapping the Next – Key Priorities 2025
Watch us as we reveal findings from the annual “Mapping the Next: Key Priorities for 2025” study, offering an inside look into the top concerns, expectations, and goals of industry leaders for the coming year. This… -
Event Dec. 09, 2024
Mapping the Next: Key Priorities for 2025
Join us as we reveal findings from the annual "Mapping the Next: Key Priorities for 2025" study, offering an inside look into the top concerns, expectations, and goals of industry leaders for the coming year. This… -
In the News Nov. 11, 2024
Hrishi Raj Agarwalla
Vice PresidentFrom Competitors to Collaborators: Indian IT Companies Find Opportunity in GCC Threat
The growing trend of multinationals setting up global capability centers (GCCs) to insource technology services may seem to be a negative for Indian IT companies, but they are turning this to their benefit. Traditional Indian outsourcing… -
Thematic Report Sep. 10, 2024
Market Vista™: Q3 2024
Market Vista™ Q3 2024 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging… -
LinkedIn Live June 12, 2024
Debi Hamill
John Strum
Tom McCormick
Rita N. Soni
Principal AnalystImpact Sourcing: The Asset Enterprises Could be Missing
While the impact sourcing model continues to gain momentum with service providers embracing inclusive talent strategies, enterprise buyers are yet to recognize the win-win value of the model. Watch this interactive LinkedIn Live event to discover… -
Thematic Report June 03, 2024
Market Vista™: Q2 2024
Market Vista™ Q2 2024 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging… -
Thematic Report March 26, 2024
Market Vista™: 2023 Year in Review and Outlook for 2024
Market Vista™: 2023 Year in Review and Outlook for 2024 provides an overview of the global services industry’s developments in 2023 and presents our outlook for 2024. We analyze key trends and drivers of in-house delivery… -
Webinar March 12, 2024
Global Services Lessons Learned in 2023 and Top Trends to Know for 2024
As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in… -
Thematic Report March 12, 2024
Webinar Deck: Global Services Lessons Learned in 2023 and Top Trends to Know for 2024
As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in… -
Thematic Report March 07, 2024
Harnessing Potential – Growth in Southeast Asia's Service Delivery Sector
As businesses navigate the changing global landscape and economic uncertainties, Southeast Asia has emerged as a promising destination for offshore and nearshore operations. The region offers numerous advantages, including a vibrant market, diverse talent pool, language… -
Thematic Report Feb. 28, 2024
Market Vista™: Q1 2024
Market Vista™ Q1 2024 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments (including the latest developments in next-generation technologies such as digital services), Global Business Services (GBS) market dynamics, and emerging… -
Market Insights™ Feb. 23, 2024
GBS Organizations Expect Headcount to Increase in 2024, in Line with Enterprises’ Expectations
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Market Insights™ Feb. 23, 2024
GBS Organizations Are Cautiously Optimistic about 2024, Anticipating Positive Business Growth
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Market Insights™ Feb. 23, 2024
GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows
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In the News Feb. 12, 2024
Hrishi Raj Agarwalla
Vice PresidentEverest Group Outlines Top Priorities in 2024 | In the News
2024 will be the year of doing more with less, according to the results of the Everest Group 2024 Key Issues Study of enterprise executives. “Enterprise leaders in our 2024 Key Issues Study are focused on lowering costs…
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