Showing 103 results
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Event March 01, 2023
Finance Shared Services to Global Business Services: A Journey Worth Taking? | Roundtable
The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking? evaluated the relative maturity of Finance Shared Services (FSS) organisations compared to Global Business Services… -
Event Feb. 07, 2023
Sustainability in the New Year: Follow Through on Resolutions for People and the Planet | Webinar
Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the… -
Webinar Deck Feb. 07, 2023
Webinar Deck: Sustainability in the New Year: Follow Through on Resolutions for People and the Planet
Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the… -
LinkedIn Live March 10, 2022
How to Manage the Ukraine-Russia Impact on Service Delivery | LinkedIn Live
March 10, 2022 | 8:30 AM CST | 9:30 AM EST | 2:30 GMT | 8 PM IST The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such… -
Event March 03, 2022
The Ukraine-Russia Conflict: Will Service Delivery from Ukraine and the CEE Region Suffer? | Virtual Roundtable
Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country's eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also… -
Webinar Deck June 29, 2021
Webinar Deck: Creating a Skilling Strategy for the Future in Your GBS Organization
On June 29, Everest Group hosted a webinar titled, "Creating a Skilling Strategy for the Future in Your GBS Organization." Global Business Services (GBS) organizations are evolving to become global hubs that house deep-domain expertise and… -
Webinar Deck Dec. 10, 2020
Webinar Deck: 2021 Outlook: Recalibrating for Resilience
On December 10, Everest Group hosted a webinar titled, "2021 Outlook: Recalibrating for Resilience." This annual, much-anticipated webinar revealed the results of the 2021 Key Issues Study focused on global sourcing. This year, Everest Group was… -
Viewpoint June 26, 2020
Workforce Productivity: The Next Frontier in Improving Organizational Efficiency
Fast-evolving customer needs and increasing pressure on margins are driving enterprises to focus on agility, process efficiency, and precision. For decades, enterprises have leveraged offshoring, automation, and cost optimization to improve organizational efficiencies. As the benefits… -
Webinar Deck June 23, 2020
Webinar Deck: Scaled and Sustainable: How to Plan Your Global Business Services WFH Strategy
On June 23, Everest Group hosted a webinar titled, "Scaled and Sustainable: How to Plan Your Global Business Services WFH Strategy." The future is now for Work From Home (WFH). While WFH is not a new… -
Thematic Report May 28, 2020
Practitioner Perspectives – Creating a High-Performance Culture by Design for a GBS Organization
Global Business Services (GBS) organizations typically span multiple locations and, accordingly, reflect the norms and experiences of different cultures and geographies. Due to the natural evolution of multi-location organizations, it is common that they develop somewhat… -
Webinar Deck May 19, 2020
Webinar Deck: What Next? Adjusting Your Workforce Strategies to Address Tomorrow’s Global Economy
On May 19, Everest Group hosted a webinar titled, "What Next? Adjusting Your Workforce Strategies to Address Tomorrow’s Global Economy." To say that 2020 has been a turbulent year is an understatement. While the COVID-19 pandemic… -
Webinar Deck April 30, 2020
Webinar Deck: Corporate Resilience: Practical Approaches and New Management Mindsets
On April 30, Everest Group moderated a webinar titled, "Webinar Deck: Corporate Resilience: Practical Approaches and New Management Mindsets." Executive leaders across the global business community have quickly addressed the immediate needs of their organizations related… -
Viewpoint March 20, 2020
Navigating the Coronavirus Outbreak for Shared Services Organizations
As the world’s attention has increasingly turned towards the COVID-19 virus over the course of 2020, most shared services organizations have already triggered their business continuity plans and adjusted their operations. The uncertainty associated with a… -
Webinar Deck Feb. 04, 2020
Webinar Deck: Top Concerns in Talent Management for Shared Services: Lessons to Future-Proof Your Workforce
On February, 4 Everest Group hosted a webinar titled, "Top Concerns in Talent Management for Shared Services: Lessons to Future-Proof Your Workforce." Changing expectations for how Global Business Centers deliver value and innovation, combined with the… -
Webinar Deck Dec. 05, 2019
Webinar Deck: 2020 Enterprise Key Issues in Global Sourcing: Setting Course When Uncertainty Rules Supreme
On December 5, Everest Group hosted a webinar titled, "2020 Enterprise Key Issues in Global Sourcing: Setting Course When Uncertainty Rules Supreme." Despite positive conditions such as a historically high stock market, low unemployment, and… -
Accelerator Dec. 03, 2019
Procurement and Vendor Management Organization Models
The way a function is organized impacts how effective it is at delivering against established priorities and fulfilling the role the company expects from it. In this report, we examine organization models for procurement and vendor… -
Accelerator Oct. 07, 2019
Assessing the Ability of GICs to Deploy a Utility-based Delivery Model
This report is available only to GICs & Shared Services members. For information on membership, please contact us A utility is a form of delivery model wherein common, centralized teams are responsible for handling certain functions… -
April 25, 2019
NASSCOM's 9th GCC Conclave 2019 — April 25-26 | Event
Everest Group is proud to once again be named the Strategic Partner of NASSCOM's 9th annual Global Capability Centers Conclave, held in Bangalore on April 25 and 26, 2019. Everest Group leaders H. Karthik and Eric… -
Webinar Deck Feb. 26, 2019
Webinar Deck: 2018 Year in Review & 5 Most Important Global Services Trends in 2019
On February 26, Everest Group hosted a 60-minute webinar titled, “The 5 Most Important Global Services Trends For 2019.” The global sourcing market seems to be increasingly dynamic these days, driven in no small part by… -
Accelerator Sep. 28, 2018
RFP Template and Evaluation Toolkit
RFP Template and Evaluation Toolkit is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us This RFP evaluation toolkit is designed to help sourcing and category managers prepare an…
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