All Reports Events Blogs Videos
Showing 132 results
  • Event
    Dec. 09, 2024

    Join us as we reveal findings from the annual "Mapping the Next: Key Priorities for 2025" study, offering an inside look into the top concerns, expectations, and goals of industry leaders for the coming year. This…
  • Viewpoint
    Dec. 06, 2024

    The Indian Banking, Financial Services, and Insurance (BFSI) sector is rapidly evolving, driven by innovation and regulatory compliance. This viewpoint examines key technology trends reshaping the industry, including AI, cloud computing, blockchain, and automation, which are…
  • In the News
    Nov. 11, 2024

    The growing trend of multinationals setting up global capability centers (GCCs) to insource technology services may seem to be a negative for Indian IT companies, but they are turning this to their benefit. Traditional Indian outsourcing…
  • LinkedIn Live
    Sep. 11, 2024

    How can you best put generative AI to work for your business, and what are the real-world applications for this emerging technology ? Join Everest Group experts Suseel Menon, Practice Director, and Ashish Sehdev, Vice President,…
  • Thematic Report
    Sep. 10, 2024

    Market Vista™ Q3 2024 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging…
  • Event
    Aug. 29, 2024

    Everest Group is a sponsoring partner for the Spotlight AR Summit on September 30 – October 2, 2024 at the Loews Hotel, Kansas City. Join Everest Group’s Katrina Menzigian, Vice President, Abhishek Singh, Partner, and Chirajeet…
  • LinkedIn Live
    June 05, 2024

    To meet evolving customer expectations, businesses are seeking to develop artificial intelligence (AI) tools to enhance their customer experiences. From personalizing experiences to providing in-depth analytics, the potential for AI to transform CX and its management…
  • Thematic Report
    June 03, 2024

    Market Vista™ Q2 2024 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging…
  • LinkedIn Live
    April 03, 2024

    While generative AI (gen AI) seems to be the predominant theme of the time, there is still a lack of clarity regarding where the technology works best and where the primary developments are occurring. Watch this…
  • Thematic Report
    March 26, 2024

    Market Vista™: 2023 Year in Review and Outlook for 2024 provides an overview of the global services industry’s developments in 2023 and presents our outlook for 2024. We analyze key trends and drivers of in-house delivery…
  • Webinar
    March 12, 2024

    As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in…
  • Thematic Report
    March 12, 2024

    As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in…
  • Thematic Report
    March 07, 2024

    As businesses navigate the changing global landscape and economic uncertainties, Southeast Asia has emerged as a promising destination for offshore and nearshore operations. The region offers numerous advantages, including a vibrant market, diverse talent pool, language…
  • Thematic Report
    Feb. 28, 2024

    Market Vista™ Q1 2024 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments (including the latest developments in next-generation technologies such as digital services), Global Business Services (GBS) market dynamics, and emerging…
  • Market Insights™
    Feb. 23, 2024

  • Market Insights™
    Feb. 23, 2024

  • Market Insights™
    Feb. 23, 2024

  • In the News
    Feb. 12, 2024

    2024 will be the year of doing more with less, according to the results of the Everest Group 2024 Key Issues Study of enterprise executives. “Enterprise leaders in our 2024 Key Issues Study are focused on lowering costs…
  • Thematic Report
    Feb. 05, 2024

    Our research on key issues in the global services market is based on annual surveys, offering valuable insights into the global sourcing industry. Despite concerns about challenging macroeconomic conditions and geopolitical adversities, enterprises remain optimistic. In…
  • Thematic Report
    Jan. 25, 2024

    Our global services market Key Issues research is based on annual surveys that capture the market’s pulse on key aspects of the global sourcing industry. Against the backdrop of growing concerns about challenging macroeconomic conditions and…

Items per page