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  • Blog
    Oct. 26, 2023

    Everest Group proudly participated in three noteworthy global sustainability events in Manhattan this September: Climate Week NYC, the 78th session of the UN General Assembly (UNGA 78), and the Clinton Global Initiative (CGI) annual meeting. These…
  • LinkedIn Live
    Oct. 19, 2023

    There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry. The qualities that define the GBS/GCC leadership role and the path to promotion have become increasingly…
  • State of the Market
    Oct. 05, 2023

    Enterprises are struggling to strike the right balance between value realization and experimentation through their D&A investments. While Return on Investments (RoI) and direct business outcomes from D&A initiatives are becoming key priorities for enterprises, emerging…
  • Event
    Sep. 18, 2023

    In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group's Eric Simonson, Managing Partner, and Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September…
  • PEAK Matrix®
    Sep. 12, 2023

    Enterprises are struggling to strike the right balance between value realization and experimentation through their Data and Analytics (D&A) investments amid the macroeconomic conditions. They are prioritizing RoI and direct business outcomes from D&A initiatives. At…
  • Event
    July 28, 2023

    Marketing has undergone a substantial transformation brought on by the adoption of digital technologies; however, support service delivery models have not kept up with the pace of change. GBS and GCC organizations can play a pivotal…
  • Viewpoint
    June 19, 2023

    Driven by the exponential growth of data and the impact of the pandemic, enterprises have rapidly adopted Artificial Intelligence (AI) as a strategic tool to gain a competitive edge and enhance their business models. Recognizing its…
  • Event
    June 01, 2023

    EVENT NASSCOM GCC CONCLAVE 2023: UPGRADE YOUR CX-GAME WITH NEW AGE TECH! June 1, 2023 Everest Group's Managing Partner, Eric Simonson, will chair a session titled, Upgrade Your CX Game with New-age Tech!, on June 1. The…
  • LinkedIn Live
    March 29, 2023

    The ideal customer experience has shifted as customers opt for more effortless self-driven digital interactions . To meet this need, organizations must eliminate hurdles within the customer experience, making it seamless, simple, and frictionless. In this…
  • Event
    March 01, 2023

    The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking? evaluated the relative maturity of Finance Shared Services (FSS) organisations compared to Global Business Services…
  • Provider Compendium
    Feb. 14, 2023

    Enterprises looking to adopt Artificial Intelligence (AI) initiatives are struggling to implement them at scale due to data-related challenges, the inability to acquire skilled talent, advanced IP, and lack of AI and cloud capabilities. As a…
  • Event
    Feb. 07, 2023

    Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
  • Webinar Deck
    Feb. 07, 2023

    Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
  • PEAK Matrix®
    Feb. 07, 2023

    Global macroeconomic conditions indicate the rising probability of a recession. Despite the resulting financial pressures, demand for Advanced Analytics and Insights (AA&I) services is on the rise as enterprises recognize the importance of cost optimization and…
  • Provider Compendium
    Dec. 22, 2022

    With increasing data volumes, enterprises are readily adopting Artificial Intelligence (AI) and Machine Learning (ML) capabilities to gain business insights and make decisions. However, they face several challenges in deploying ML models to production. As a…
  • PEAK Matrix®
    Dec. 05, 2022

    Enterprises looking to adopt Artificial Intelligence (AI) initiatives are finding it difficult to implement them at scale due to data-related challenges, inability to acquire skilled talent, advanced IP, and lack of AI and cloud capabilities. Hence,…
  • Thematic Report
    Nov. 30, 2022

    Today, enterprises and providers are struggling to acquire skilled talent for their Data, Analytics, and AI (DAAI) needs. The acute talent shortage has led to a huge demand-supply gap, causing significant changes to enterprises’ recruitment and…
  • Provider Compendium
    Nov. 21, 2022

    Global macroeconomic conditions indicate the probability of a recession. Despite the resulting cost constraints, enterprise demand for Data and Analytics (D&A) services is on the rise. Enterprises are realizing that data-driven solutions focused on cost optimization…
  • Thematic Report
    Nov. 09, 2022

    Following an exponential rise in data volumes over the past decade, there isa pressing need for enterprises to gain data-backed insights. This need has driven rapid scaling of Artificial Intelligence (AI) and Machine Learning (ML) systems…
  • PEAK Matrix®
    Sep. 02, 2022

    As data volumes increase exponentially, enterprises are adopting AI and ML capabilities to gain business insights and make decisions. However, enterprises face several challenges in deploying ML models to production. As a result, enterprises are leveraging…

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